Shawnee Mission Medical Center Hospital

The care you were provided here was terrible. Does it take alot of effort to ask how the patient is feeling? The staff is cold and un-feeling. This is a floor that has baratric patients on it but yet their is not even one large wheel chair. Terrible, terrible experience!!

I was very happy with this location. I don't think I had the same experience as some at this hospital, but I was pleased!

I do not have any complaints.

Had to battle with nursing staff at times. One nurse in particular was set on doing what was most convenient for her whether or not it caused me pain or was necessary. It came down to my having to refuse to allow her to put in foley catheter. My output had been better than 50 cc/hr for some time but she was insistent. I told her no and it turned out I did not need it any way. It was simply easier for her to not have to empty urinal every 30 minutes. I also had to constantly remind her to empty my drain tube which was full to the point of overflowing. Add to this the fact that the hospital sends in a myriad of redundant staff and "liason" people to "check on you" so they can bill for those visits and I would really not reccomend this hospital. The problem is that this is where Dr. Hoehn has set up shop and he's the best. I wanted the best surgeon and I definitely got him, but the hospital leaves much to be desired.

I had a wonderful stay and experience while at Shawnee Mission Hospital. The nursing staff was VERY attentive, all hours of the day! I also had a couple student nurses assisting in my care from the local junior college. It was refreshing to see such fine young people that will enter the medical profession.

I had excellent nursing care and really appreciated Lynda McDonald, their Bariatric Nurse Specialist. She stopped by to answer any questions on a daily basis.

After being moved to ICU, I received excellent care. Prior to that the nurses were not paying attention to my worsening condition. They did not report my 28 lb. overnight weight gain. I coded before they did anything. When I was confused they came in and asked for phone # to contact and when all I could come up with was my best friend, they called her and ask her if I was mentally retarded. When she told them that I was an RN, then they started moving.

Everyone was so caring and helpful and wanted the very best for me while I was there and made sure I had all necessary instruction to go home with.

My one big gripe/complaint/criticism about Shawnee Mission Hospital is concerning its night nurses/CAs. I've noticed that this is a commonality among the reviews for this hospital. The night nurses would be paged two or three times before coming. Pain management is such a big issue for SMH that they give you a pamphelt about it prior to check-in. If you read the pamphlet you will see that it is EXTREMELY IMPORTANT to take your pain medication on schedule. Thus if it is dispensed every 4 hours, it should be taken every 4 hours. I would go 5 or 6 or 7 hours between a dose. This did not help my pain management one bit. In fact for my first two days (I was in 4 days 3 nights due to open-RNY) I was in tears due to the pain. I was miserable and I'm not a "cryer". The nurses would listen to me, but not call the doctor to have my medicine changed or anything. I finally cried on my doctor's "shoulder" when he checked on me. He made arrangements for my meds to be changed, but it still took the nursing staff forever to follow through with these changes. AND the night nurses never got any better!!!! My one other complaint, just remembered it, was that the staff was not well equipped to draw blood from patients who might be dehydrated. Which of course we are after the surgery. I walked/rolled out of SMH as if I'd been beaten on my arms, wrists and top of my hands. I had so many sticks, draws, and IV changes I was bruised for three weeks following my surgery.

Seemed very nice overall, good volunteer system for directing you to the right area.