Cypress Fairbanks Medical Center Hospital
The nurses were very slow to respond to a call for medications or needs, such as ice chips, or bathroom help right after surgery. The visitor policy was not properly enforced, so my roomate had 4+ visitors until 10:30 pm, while I was told that my 4 year old and 15 month old were not welcome, as they may disturb my roomate, even for a 5 minute visit. It could be cleaner, as well.
I had one issue with my IV and one night nurse who would not listen to me. My veins are very hard to find and when my IV had to be re-inserted, I requested lidocaine. She didn't listen to me and proceeded to torture me and then went and grabbed another nurse to do the same. I finally snatched my arms back from them and insisted that they get a Dr's order to give the lidocaine. The anesthesiologist came and administered the lidocaine and got the IV started lickety split. If you have weak and faint veins, insist that they have an anesthesiologist run the IV.
Staff was friendly, but I wanted more of a sense of urgency on my needs. Semi Private room was VERY VERY cramped for space. I was just OK with the overall cleanliness - but I am very very very particular when it comes to cleaning. I would have liked to have seen better bathroom cleaning and shower cleaning.