Bon Secours St. Mary's Hospital (COE) Hospital

Overall, I think that the hospital is a good hospital and that attitudes are dependent on where you are. I was on a Unit that just didn't know how to handle "fat" people, the particular part of that Unit that usually took the WLS patients was full at the time, so the nurses that had me were not all that nice. But the other parts of the hospital were nice and friendly, I had no problems with them. I loved my ICU stay, my pre-op holding staff was absolutely wonderful, so it really is a Unit thing.

This hospital was fast and very supportive. My stay was as good as expected considering I hate being in the hospital. lol! Everyone there was very decent and caring.

St. Mary's Hospital has a wonderful staff. As I've said before, I would equate the surgical prep-team with the NASCAR pit crew. Very fast, very good, very caring. On my anaesthesiologist's (sp) team was a medical resident. I was assured that for a student to do his/her residency at St. Mary's, he/she had to pass many rigorous placement tests. I was in very good hands. I blinked and was in my recovery room. My nurse was waiting for me to wake up. When I did, she helped my sit up and was a God-send the rest of the night. The staff even let my husband and son stay 'til about 11PM every night.
The other nurses who helped me throughout my stay were very competent, very caring and very encouraging. They didn't have to make me walk, but they walked every footstep with me. They smiled at me when I woke up at 3:30AM and started walking the halls. They were waiting for me in my room to hook me back up to my PCA pump. They must have been hand-picked to work in that unit. I enjoyed being in their care. St. Mary's is a very WLS prepared hospital.

St Mary's is an older hospital that has been kept updated to all of the modern technologies. I have found in the past that a secular hospital generally has more compassionate care - Bon Secours is an excellent network (I have had other surgeries at DePaul Hospital, now Bon Secours DePaul in Norfolk, VA) and I feel very comfortable in that type of atmosphere. I am not Catholic but I find that a hospital with that kind of healing attitude is where you will get the best care - no matter what the religious affiliatioin. St. Mary's is a fine example of such an institution, based in a very large City (Richmond is the state capitol of Virginia). I live in a rural community in Southside Central Virginia (56 miles one way) from the hospital and was glad to make the trip to have the surgery, pre and post op care and I will continue to commute gladly to my follow up appointments and annual exams.

Don't have any procedures over the weekend. Substandard care was given.
Was pacified not taken care of.

Overall, It was okay but just not great! Nothing exceptional stood out.

The only thing that I have to complain about were the beds, and I guess that goes for most hospitals, they just aren't very comfortable.

The Hospital is wonderful as far as I saw. You can't let a few bad apples (on the 5th floor) judge the whole hospital,

The staff there was very nice and helpful.

This facility is very clean and they have a wing that is dedicated (with a sign, even!) for Gastric Bypass patients.