Alexian Brothers Medical Center (COE) Hospital

I found 99% of the nursing staff to be outstanding and actually enjoyed my stay at the hospital. Most of the nurses were very sympathetic to any minor problems I had.

Night nurses, in particular, were not very compasionate

Everybody was very nice and helpful.

My surgery time was bumped up by several hours and in spite of scheduling, there were no rooms for me in ICU or on the surgical postop floor so I remained in the recovery room for 30 hours. In the recovery room the staff was prompt and courteous and did their best to see to my needs, but the bed was so uncomfortable that after 30 hours on the gurney, my back muscles started spasming. Being stuck there in the dead of the night with less staff made it difficult for them to care for me and the other bypass patient who were stuck there due to the room shortage.

When I did finally get to a room on the 4th floor it was run-down and paint peeling etc. There was little or no care to make me comfortable or help me sit up in bed much less get out of bed and walk the halls as we were told to do by the doctors. Nurses and other staff were slow to respond, curt, and twice non-English speaking. I had to page 3 times to go to the bathroom and had to wait several times to the point of finally needing to use the bedpan instead because I didn't think I'd make it to the toilet. Pain management was good via the morphine drip, but my back pain was such that I was unable to walk/stand without excruciating pain for almost 3 weeks. I was due to stay 5 days and insisted on going home on day 4 because I couldn't stand the hospital care a minute longer.

The rooms were very warm and if I hadn't brought my own mini fan I'd have been miserably hot. I had to ask several times for hygiene such as being washed/spongebathed and again, the staff was slow to respond and unemotional to the point of making me feel like a piece of meat. Only the night staff on night 3 had a kind, caring nurse who went out of her way to make me comfortable help me arrange the pillows so my back wouldn't hurt and actually check up on me instead of waiting to be paged 3 times.

I am a diabetic and had brought my own glucometer to use as it takes the blood sample from the arm not fingers and doesn't hurt at all, and most of the nurses were curious and willing to let my husband or myself test me, but several insisted on using the hospitals machine which was 5 years old, used painful finger lances and required a large drop of blood instead of a tiny amount. They need to be more responsive to patients' needs and more active rather than passive in their care. No patient should have to fight and argue just to get a minimum of care, cleaning and aid.

My stay at Alexian Bros. was great

I WENT THEIR FOR A SEMINAR, AND PRIOR TO IT STARTING WE WENT AND ASKED TO SPEAK TO SOME STAFF AND LOOK AT THE ACCOMIDATIONS, AND THE STAFF WAS VERY EAGER TO HELP US AND SHOW US AS MUCH AS THEY COULD. VERY NICE--ALSO DR. KANE SR SPOKE OF THE SAME THINGS DURING THE SEMINAR AND THAT WAS A PLUS ALSO.

Registered Nursing was top notch, although a few patient care techs were less than professional, one was unacceptable

THE NURSES AND PCT STAFF WERE SO AWESOME, I FELT REALLY SAFE AND THEY TREATED ME WITH RESPECT. THEY GAVE THAT PERSONAL TOUCH.
THEY WERE SO GREAT!!!!! I THANK GOD FOR THEM EVERY NIGHT IN MY PRAYERS.

I did not find one person that was not completely caring and wonderful. The nurses know what the money maker is for their hospital and WLS is it!!!

Icu was great. The initial stay on the 4th fl. was good. I was readmitted for fluid on my lungs and an infection. My experience on the 3rd floor was BAD! Nurses were completely not knowledgeable about care and potocal of bypass patients. Would hesitate in using this hospital again.