Vanderbilt Medical Center Hospital

The nurses were very good, although I was in a lot of pain, and they didn't realy give me anthing that helped a whole lot. Taht is the only complaint I would have about Vanderbuilt

If you are a tall person the beds are not very comfortable

Nursing staff was great. I did my part of the recovery and they did theirs. Very compassionate

Well, lets start from the begining. Due to construction parking is horrible but we arrived early to check in. Admissions went well and I was taken to the pre-op area right on time. After waiting about 15 Min in the pre-op waiting room I was taken back and given an IV, started on meds and was seen by anastesia. After that my husband was allowed in and allowed to stay until they wheeled me back. The next thing I remember was the usual confusing jumble of sights and sounds normal to someone just waking up for surgery. I was held in recovery for about 3 hours longer than I should due to them not having a bed available on the surgery floor. I finally got into a private room about 9:00 PM after staring all this at 10:00 AM that morning. Total time in surgery was 4 hours. On the floor you can tell that VUMC is suffering from the nationwide shortage of nurses. When you need to call one it may take a long time for them to get to you. They were nice enough and the "Care partners" (non nurse aides) did as much as they could but you could tell they could have really used about double the staff they had on shift. One small but important (to me anyway at the time) example was when my Surgeon wrote the dischage orders at 1:00 PM. They finally got all the papers together, did my teaching (Nutrition took an hour and a half to get to me) and by then it was about 3:00 PM. The really annoying part is it then took about an hour for them to find a wheelchair just to get me out! (The nurse called Pt transport after about 30 min of waiting and was told that I was not a priority, and it would be another 45 min to an hour and a half). Finally my care partner went out on his own and found an abandoned one, finally getting we out of there at around 5:00 PM, The peak of Nashville rush hour! I wound up spending 4 days total at Vandy and except for the shortage of personel, it was a good experiance

What can I say other than they spoiled me. I never wanted for anything and they were very kind to me and my visitors. Thanks Vanderbilt.

the nursing staff on 9 south was outstanding! not one grouch person. Ms. Sharon Forbes was a great care taker and all of the nurses and other staff were very attentive, concerned with needs being met, etc. not one complaint about my experience during this surgery - except to remind Radiology that after this surgery, we can't lay flat on our backs to transfer to gurney to x-ray table. Help us sit up a little.

I didn't like the bathroom there. It was small and the shower was very small for larger people. The woman in the recovery was evidently overworked and had been there too long that day. She didn't have enough time to get to all the patients when they needed them. But other than that everyone else was great!

Excellent staff, always there when called, very accomodating.

The reason I rated this hospital as poor for being equipped to handle overweight patients was because of my room. The room that I had was small but thats not the part....the bathroom was utterly & rediculiously SMALL. The bathroom consisted of a toilet spaced in such a place that I barely managed to squeeze onto it and a shower. I kid you not. When I sat on the toilet, my thighs touched both sides of the walls and several times I accidently turned on the call nurse button. I commented to one of the nurses that it was most definately NOT handicapped accessible. To imagine how small this toilet space was......imagine the smallest public toilet stall you've ever been in or better yet....a bus bathroom or an airplane bathroom. It was small and very awkwardly situated.

I cannot say enough positive about the staff on the ninth floor of Vandy (the surgery floor). They were superb in every way: professional, respectful and proactive. They accommodated both my partner and mother who wanted to stay everynight in my room with me and treated them with kindness and understanding. They encouraged me to hit my morphine pump, cajoled me out of bed to walk the first time (thanks, Brenda!) and just did an overall superb job. They do have the bari beds and compression cuffs for your feet and they know the little things (you'll be a bit nauseus when you first get up, so wait to move from the seated position, etc.). Only negative: the protein enriched broth. Yuck.