St. Luke's Medical Center (COE) Hospital
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The staff on the sixth floor are fabulous! They're caring & knowledgeable. Very compassionate & always ready to assist, they are the epitome of the ideal nursing professional.
i was impressed - the nursing staff was really great - i didn't feel like anyone was making me feel uncomfortable
I feel I had very good care in the hospital. I did have 1 ditzy nurse, she knew what she was doing, but was a bit of an airhead. THe rest of the staff was efficient and kind.
The nursing staff, especially Lisa, was wonderful. They took such great care of me, I never worried about anything, they were there to help with anything that I needed.
The only things that could have improved were the accomodations attitude on the 6th floor nursing staff who seeemed to be too busy.
I would not take a roach to this hospital. My first nite post-op an aide brought me food and argued with me that I could infact eat it. I was left in med without access to the morphine demand button or nurse call. My roomate called for the nurse for me, waited 45 minutes and then rang again and had to wait another 20 minutes until someone showed up. This happened all night long and for the next two days. Horrible, absolutely horrible nursing staff.
Everything was ok. The staff was nice and helpful. The elevators a bit scary but heard they were getting new ones this year.
The pre op testing was well organized, professional and very quick. Everything was explained to me and the staff was very caring.
Morning of surgery. Pre op was short staffed but I feel did a good job, considering the circumstances of getting me prepared.
Recovery room staff was very attentive and caring. They had trouble finding staff to move me to my room.
The floor staff was horrible. There were only 2 nurses who acted like they cared and were willing to answer my questions and address my needs. Now take into consideration that I had my daughter (an RN) stayed with me and she did most of the unhooking of NG tube, oxygen, leg compression stockings herself. The only contact I had in asking for assistance from the nursing staff was when she left for 3 hours. I asked to be unhooked so I could go to the restroom and it took 25 min for her to respond. I was told to just get up and when I didn't do it quick enough she became very annoyed with me and told me to just sit up that the pain wasn't that bad. After going to the restroom I wanted to walk but did not have my slippers on. I asked if she would mind helping me get them on. I was told "I'm not bending down there to put them on you, just sit down and put them on yourself." When I told her I didn't want to go through the pain of getting up the 2nd time she sat on the chair and told me to lift my leg up to her and she would put them on. I am always nice to the staff and I didn't know what I had done to make her so mad. After walking until my IV pump was beeping that the battery was low I asked to be plugged back in. It took her 90 min to come in. I had been without pain meds for over an hour by the time she got in there. At that point she was mad that she had to reprogram it. There was one nurse at night that had only been in the valley for 4 months, she was from Louisana. She was wonderful. Upon checkout I was never given any discharge instructions and was never told about incision care and how to detect infection. It is a shame that the good nursing staff is overshadowed by the Poor nursing staff. Unless my daughter stayed with me again or I had a private duty nurse I would not have another surgery at St. Luke's.
The hospital staff responded to my needs very quickly. They were very caring and sensitive to my needs. They deal with a lot of bariatric patients there, so I would say they have that going for them more than most other local hospitals. I would stay there again if I had to be in-patient again!
