Hackensack University Medical Center Hospital
I have not had the surgery yet (tomorrow) BUT - make sure about your participating and non participating provider status. Hackensack Hospital told me my insurance was par with the hospital two months ago. They then called me 10/3/03 (3 days before my scheduled surgery) to inform me that I had to pay out of network rates because my doctor was out of network with my insurance (oxford). I love Dr. Capella and I am going to still have this surgery BUT I am very dissappointed in the Billing Office's protocol about getting in contact with their patients. The staff (not including the billing office) was phenomenal and I would go back for any procedure there a million times, but again I must emphasize be wary of your health insurance and if your doctor is par or not par with it.