Fresno Heart and Surgical Hospital Organization
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I have talked to quite a few surgeons, and once I talked with K Higa, I knew he was the right surgeon. I had no hesitaitons, I trusted him, and I knew he knew his business. I feel every confidence in him. His staff so far are excellent. I will fill in the rest after I have completed surgery and gotten on my feet.
By reputation Dr. Higa is one of the best, and I consider myself lucky to have him. I'm particularly happy that he will be performing my revision laproscopically. In fact, he teaches other surgeons the procedure and has been involved in a number of studies. He's funny and has an irreverent and surprisingly dark sense of humor. The staff that I met was friendly. My first and as yet only appointment went fantastically. I was taken in several minutes before my actual appointment time. One negative, though. I had difficulty getting my calls returned, but attribute that to the fact that Valley Bariatrics was in the process of moving to a new office.
A very nice and funny Person.
My impression of him is still the same.
His office staff is very professional and friendly.
He is a little rushed for time but I don't hold that against him since he has so many patients.
Future patients should know that Dr. Higa is the best and he will take good care of you.
His aftercare program is good.
He was very straight forward with the risks of the surgery.
I would rate Dr. Higa- A+++.
Both surgical competence and bedside are very important.
My surgeon is AWESOME!!!
What was your first impression of him/her? He was very throughout and very professional... He has a major calming effect.. He did seem busy and tired
How did your impression change over time? During my surgery he was awesome.. He came and checked on me personally after the surgery and I complained about chest pain and he said it was because he must have left something in there .. i hurt but I laughed.. He has a VERY good bedside manner
How would you describe his/her office staff? They are nice and willing to help in any way especially Carol
What did you like least about him/her? He seems rushed at times but he has 4000 patients so I can over look it!
What should future patients know about him/her? He is considered the best surgeon in the central valley and in most circles in the USA for RNY surgery.. I have had no complications and my mom had the surgery with him 3 weeks before and she has had no complications... HE ROCKS!
How much does he/she emphasize aftercare? His aftercare is good however i wished he had his own nutritionist on staff
Does he/she have a structured aftercare program? Yes and it is all done by him and Brenda his nursing assistant
How did he/she address the risks of surgery? He was VERY honest and straightforward not one bit of sugarcoating ... he was also very serious with risks and complications
How would you rate him/her overall? a 2000 on a 1-10 scale
Which is better, surgical competence, bedside manner, or are both great? surgical competence... i would rather he do a good job on the inside and not pat me on the butt ... however he is awesome in both areas
I LOVE DR. HIGA HE IS VERY NICE AND HELP FULL. I FEEL VERY CONFIDENT WITH HIM. HE MADE ME FEEL VERY COMFORTABLE AT MY CONSULT.
Dr. Boone was professionly. I was not looking for a talker just someone that knew what he was doing and would not lie to me. I felt he was honest and straight forward. I don't like my hand held and he didn't do that. He is informative. No negative issues right now. I am one week post op.
Dr. Higa was amazing. I have had over 45 operations due to my burns, but this one probably the most complicated as my intestines were re-routed, I had very little pain, and I bounced back quicker than ever. Dr. Higa is very funny, and he was very informative, he answered all my questions and made me feel at ease. He was very good about explaining the risks and the benefits of the procedure. I am so glad that my health plan selected him, he is the best. Whenever people hear that he was my surgeon they always say “wow, you picked the best.”
My first impression of Dr. K. Boone was that he could really talk fast!! He is a very nice man who will answer any questions you have. He seems to be a caring man and wants to help you lose weight. His crediential are excellent and I am very pleased to have him as my Doctor.
His office staff is very nice and helpful. About the only negetive thing is that it takes a long time to get in to see him , but once you get in .....no problems!
He emphasizes aftercare alot since the procedure is only a "tool in our journey." He wants to follow his patients ongoing.
I am 6 days after surgery and saw him yesterday. He gave me papers with important info on diet and you can call his office anytime and get answers to your questions.
He explained how the surgery would be performed, how long the procedure should take and the risks of surgery, answering any questions my husband or I had.
I am very pleasd with him as a doctor and a surgon and would not have gone to anyone else , as he is highly regarded by all. He is the only Dr. that I would recommend going to in this area. I believe surgical competence is first and formost!! A good bedside manner can't hurt. Dr. Keith Boone has both!!
Dr. Higa has an amazing bedside manner. As I am sure many of you felt, when you are heavy, people just aren't very nice. He was like a breath of fresh air. It was as if could see the person inside. I was very comfortable with him.
His surgical competence is just as wonderful as his bedside manner. He is a jewel!