Fresno Heart and Surgical Hospital Organization
created
patients
Show reviews by
Sort by
Most Helpful |
Newest
He was friendly and professional, easy to talk to and to the point.
My impression stayed the same.
His staff is friendly for the most part but the person who was in charge of setting up my surgery date and getting my insurance pre auth was a little rude and didn't seem to be on top of her game. I ended up calling the office manager to move forward as I had the authorization number already and she was telling me it would be another week or two before she would have it and my surgery date for me. After getting assistance from the office manager she verified my insurance authorization and I had surgery two weeks later!
There isn't really anything that I don't like about him, for me this was something serious and I just wanted to get it done.
He didn't emphasize it too much but maybe because he knew I was concerned about aftercare and would be bugging them if they weren't available.lol
Pretty structured, easy to follow after care program but it is not confusing or stressful to follow.
He addressed the risks very openingly and answered my questions directly.
I would rate him a 10, I am glad he was my surgeon.
To me surgical competence is most important but good bedside manner is a bonus.
Dr Higa and his staff was wonderful. He took his time and made me feel comfortable. The office staff was friendly. I would have like Dr Higa to have spent a little more time with me after surgery. Just in case anything had come up I could speak to him directly. I would let future patients know that Dr Higa is a busy man and may come off as he does not care, but he truly does. The after care program is the normal 1 week, 4 week after surgery, although his nutrionist and psyh. came in and spoke with me about their free support classes. I had my surgery at the Fresno Heart and Surgical Hospital and it was by far the best hosipital experience I have ever had. It was comfortable, I had my own room and bathroom, and a bed for my overnight guest. Overall a pleasent expereince.
My first impression was safe and confortable. Dr. Higa was very straight forward and didn't just treat me like another fat person. The staff is great and very complete. They floow up with me and work with me on fincial issues when I needed it. Dr. Higa is good on having you know the facts and what your actually getting into. I look forward to Dr. Higa doing my surgery and feel I'm in safe hands.
Dr higa is very good at listening and explaining everything you want to know about the procedure that I was interested in....The aftercare was awesome!! The nutritionist and the physcologist came and spoke with me before I was released and let me know about they're support system.. The Np is awesome tooo am very happy with the overall outcome and would highly recomend Dr.Higa!!
My first impression was that he was kind of quiet and assumed that I had a lot of the surgery information already. Over time I realized that he wanted me to ask questions. His office staff was great. All phone calls were returned and they kept me informed throughout the process. The office has a great aftercare program. While I was in the hospital, I had a psychologist and a nutritionist come in and explain the support that was available afterwards and what my diet would consist of. Also they explained what my first week would be like. They emphasized that aftercare and support groups are essential for success. He made me well aware of the risks of surgery and what I would have to do to make myself have a good outcome. I would rate him overall a 9. Excellent , competent, overall a great experience.
I was really scared when I decided to take the first step towards surgery. After meeting with Dr. Boone, I knew this was the best choice I could've made and he made me feel like he would guide me through this journey. His office staff was very helpful and helped me get organized. On the day of surgery I met with Dr. Boone and I knew everything was gonna be OK. He spoke to my husband and made him feel less nervous. To me, Dr. Boone goes beyond a surgeon's duties. I would definetly recommend him to anyone interested in this type of surgery.
Dr Higa has a great sense of humor and his office is very busy but always helpful and kind.
very professional and knowlegable surgeon, friendly and concerned however somewhat unavailable at times due to high patient volume. rn
Great guy and great doctor! My first impression of him was trust. From the moment he shoke my hand I knew that I could trust him because he looked me straight in the eyes. I didn't feel belittled or even like just another fat person that is wanting to take the easy way out. He is patient and lets you think through what you want to say and treats concerns with respect and knowledge. Very good at explaining things that will happen and through out the entire process. His staff is empowered with lots of knowledge as well and it shows that they all work together as a team.
