William Beaumont Hospital-Royal Oak Hospital

My first impression of Dr. Kralovich was great! He was very personable and took his time explaining everything to me. He was very caring and understanding about all of my concerns. His office staff was great and went above and beyond to help me feel comfortable. My privacy was very important to them also. He and his staff emphasize the imprtance of aftercare and support groups as well as family and friend support.

Beaumont is a very big hospital but it has excellent care. The staff I had was outstanding. I especially found my Rn's and nurse Tech's to be my best information source. I was tired though of the Residents who didnt listen or pretend to even understand what was going on.

This hospital was caring and comforting. I felt the nursing staff took excellent care of me during my stay.

The first time i met Dr. Wanger was after my surgery. I didnt even really remember what he looked like from the picture on here.rnI was having a rough time in the hospital and he was very caring and kind. He assured me that everything was normal and I was going to be just fine. He's much younger than i expected and kinda handsome!rnHis assistant, Nancy was absolutely fabulous. i spoke with her mostly. and she was an angel to me. I felt like i got really great care from the both of them and the hospital staff. I would recommend Dr. Wagner and his staff to anyone. I've had a very pleasant experience with Hurley Bariatric. and trust me, i am VERY hard to please. rnThere is a good aftercare program at Hurley, they really take good care of their patients and are very encouraging and friendly. Everything about my experience with Hurley's bariatric program was positive. I really cant think of anything negative about how i was treated. i was very pleasantly suprised.

I was very impressed with Dr. Wagner. Being in the healthcare profession myself, I had many pointed and possibly difficult questions for him at my pre-op consultation. He was so calm and composed, he sat right down and said, \"Okay, fire away, what do you want to know?\" I asked things like how many he's done, what his mortality stats are, what his infection and slip rates are, etc. He answered everything I put to him and then explained even more. He was very informative, I asked specifics about what surgical technique he uses and told him of my desire to not have staples (Hurley uses staples for wound closure), and he provided very good (medically sound) reasons why he prefers staples and backed it up with his almost non-existant infection rate. I saw him again in the hospital pre-op and he and I again went 'round about the staples and he won the rematch too, I have staples. :) But I understand why. rnI asked for and my husband received the box my band came in along with the booklet. When I saw Dr. Wagner the next day in my hospital room I asked if I was his first AP band, and he told me that I was the first AP at Hurley, period. We again discussed sugical technique and he told me about how AP placement is very similar to VG placement. I really love his honesty! rnI realize that Dr. Wagner hasn't done hundreds of bands (maybe 50 or so), and many folks want a surgeon who has done tons of them. I was very confident in my choice based on prolonged discussions with him about his laparoscopic experience and his comfort with discussing surgical techniques. He is a very experienced laparoscopic surgeon and is Director of the Surgical ICU, I knew I was in pretty good hands.rnrnThe only negative thing I can think of about Dr. Wagner can be easily attributed to the nature of surgery, my first consultation was scheduled for 12:30pm and I finally saw him at about 4:15pm. And he still sat down and chatted with me and covered everything I needed to know. I was also told that he had emergencies come up at the hospital that prevented him from even arriving at the Clinic until about 1:30pm and I wasn't the first person waiting for him. My surgery was scheduled for 9:00am and I didn't go in until almost 10:00am, but the first case took a bit longer. It happens. I can't complain too much.

The saff seems to be less professional than I would expect at a hospital, BUT VERY ACCOMMODATING.

At the very first seminar where I met Dr. Bacal I could tell he really cared about you as a person not as a $ sign. After selecting Dr.Bacal as my surgeon I was very confident that he knew what he was talking about and after using him for 2 surgeries I knew I made the right decision. The nurse co-ordinator was extremely helpful throughout the entire process. She (Terry Marentette) works with you not only getting all the paperwork and approvals but she speaks from experience she had gastric by-pass surgery herself over 9 years ago and can really relate to all of their patients. She holds all of the pre-op classes and guides you through all the testing, and even is the smiling face you see very early in the morning of your surgery. I really can't think of any negative experiences I have had with either Dr.Bacal or Terry. I would have to say the most important thing you will need to know is trust him he knows what he's talking about and he's very prompt you will usually never have to wait on him and if you do it's usually an emergency and the staff will offer to reschedule you or he will adjust his office time to see you. Aftercare is one of the most important factors with this kind of surgery and he is not an exception, you need to seem him on a regular basis and he is known to call you to see where you are and check on how you're doing. As with any surgery we are all told of the risks for me it was the anti clotting drug that gave me the most trouble I had hemotomas for 3 months following my last surgery and he checked on them regularly even offering to remove the blood clot, this wasn't necessary as they went away by themselves. He says he would rather I have a few bumps than have a serious embolism and die .... no kidding .......it was a small price to pay. I researched him before I used him as my surgeon and I couldn't have been more impressed, not only is he intelligent but very caring and personable. I don't know how you can rate someone that you trusted your ife in his hands for not only once but twice . Of course you want your Dr. to have all the compitence in his work and you will not be disappointed with Dr. Bacal .

I met Dr. Wagner about 20 minutes before the surgery started. He did not seem to be in a rush and talked to my wife & I and asked if we had any questions. After surgery the Dr told us what I needed to do to get out of the hospital in a timely manner. I think Dr. Wagner did exactly what any surgeon should do when a partner is not able to perform his function. Dr. Wagner gets a 10 from me.rnrnFrom my wife: Dr. Wagner was very reassuring before & after the procedure. We hadn't met him until pre-op holding and were nervous, but his unhurried manner and confidence put our minds at ease. He came to the surgery waiting room immediately after the case to let me know Scott was fine and that everything went well and even called up to the floor several hours later to see why he wasn't in a room yet. This was the mark of really caring about his patients to me. I'm very impressed with Dr. Wagner's manner and so far things are great. Thumbs up from the wife too! :)

I was inpatient at a very busy time - and I had a horribly whiney roommate who seemed like she was also suicidal...luckily my surgeon agreed to let me go home the next day... so I only had one sleepless night :) In retrospect had he known WHY I wanted to go home so quick he would have gotten me a different room. But that's all right, I did just fine at home :) More comfortable = faster recovery...right?

My first impress of Dr Wagner was he was soft spoken; but very informative! He took him time to answer all my questions; and even had consultation with us twice before my surgery! Office staff is a bit haried, and overworked; but alright. There are 3 doc's in his office; but I would recommend Dr Wagner be the first for your consideration! He was very informative and reasurring to my family! His beside manor is great! He took extra care and time with my surgery to make sure he did it Laproscopically as per my wishes. He had a huge challenge with it due to a few of my own complications. I had enlarged liver, adhesions, and scar tissue; as well as a couple of other things. Surgery took about an hour longer than anticapted; but he had a nurse inform my family what was going on; and later came out to talk to them himself! On a scale of 1-10; I would give Dr. Wagner a 9. That is a great rating! Not a 10 because sometimes you can not get ahold of him personally in a resonable amount of time; but he is a busy doctor! Thank goodness for his skills; and his kindness.