Weight Management and Metabolic Center - Columbia Hospital
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My first impression of Dr. Richardson was that he was very knowledgeable and really enjoyed his work and his ability to help people. He was always willing to answer questions, even the difficult ones. He very clearly addressed all of the risks of surgery. Most of his office staff was very nice and competent but of course there are always a couple that aren't. One word about New Start is that you have to keep on them. Because they handle so many people it is easy to get lost in the shuffle. If you are expecting an answer from them and you don't get it in a reasonable amount of time, call them back. Most of the aftercare is from New Start staff. You only see the dr. for 1 wk., 1 month and 3 months. You also see the nutritionist at those visits plus again at 6 months. I would rate him very high as a surgeon and as a very compassionate man. He was very good not only with explaining things to me but also with my family. I would have to say that his beside manner and surgical competence are both very high.
I will meet Dr. Richardson tomorrow 12/5/06 Well I met him and he is a really nice doctor. I feel confident having him do my surgery. He seems to also have a nice sense of humor. He was apologetic cause he was late to the appointment.. now that's something that you don't get from to many doctors.
I felt at home here when I was a patient here for over 40 days! They did what they could to help out.
The only problem I had was that the bathrooms are incredibly small. I started at 255 and if i have been 100lbs heavier it would have been difficult to get in and out of the door. I know the super morbidly obese go to a different floor and they might have bigger facilities.
I really like Dr Richardson. He is no nonse with a pleasant personality. He is very knowledgeable and shows concern for his patients. Nancy was a lot of help. I had issues with Kathy not understaning an issue with insurance and co payments.
My surgeon was actually Richard Follwell, who always co-operates (!) with Dr. Richardson.rnrnFirst impression: He is kind of quiet but very compassionate and professional. rnrnImpression over time: Remained the same. His bedside manner and professionalism gave me great confidence in him.rnrnOffice staff: Friendly and helpful.rnrnAftercare is well structured and emphasized greatly. rnrnI would recommend Dr. Follwell in a heartbeat.
I am going thru a program called Newstart in the St. Louis area. Its a wonderful program. Like any other program it has wonderful people and a few that I cringe when I get them on the phone. I love my surgeon. I met him at the seminar I went to for weight loss and loved his speaking and seemed vey concerned about his patients. I have met him two times since and am very impressed with him and his bed side manner is excellent. Love the program and LOVE my surgeon!! Highly recommend him!rn
Dr. Richardson did my surgery 3/28 and I must say he was there for me and very concerned about my outcome. He is very professional but knows all the little quirks and was very reassuring to me and my family. You will not find another surgeon who is more experienced or as caring. I highly recommend him.
Dr. Norbert Richardson is a true professional and someone who truly cares and understands the challenges of those who can/do benefit from this life-changing and lifesaving surgery. I've known Dr. Richardson and his family all my life - his father also a M.D. brought me into this world.
I contacted Dr. Richardson's office in January 2005 (Patty handled ALL the details) and they had an approval from United Healthcare in less than 48 hours.
I would highly recommend Dr. Richardson to anyone who is a candidate for bariatric surgery.