North Florida Regional Medical Center Hospital

NFRMC's day staff is the best, but it's the evening staff that I had a problem with. They were unattentive and somewhat uncaring, and took an extremely long time to come to your aid. In my opinion, with this kind of surgery I would prefer for someone to be attentive and sensitive to the fact that I've had major surgery (or at least a major surgery to me).

I couldn't be more pleased. They took good care of me. My Mom stayed with me the entire time and they were wonderful to her. The asked if she had everything she needed and even offered her juice and coffee in the morning. It was my first time ever in the hospital and they were very reassuring.

I highly recommend this hospital. Nurses were good, and service overall, esp admissions, was unsurpassed

Good experience. Compassionate staff.

They are building on a new wing, but 'til that's done, there is a bed shortage problem. I was supposed to go to Progressive Care or, if no beds there, ICU (because I weighed in over 300 lbs).
Neither happened. They had empty beds when I had the surgery but none anywhere when I should have left recovery. I ended up in RR until late the next afternoon and they still had no beds. Because fresh post-ops were coming in and my fam could no longer visit me there, they put me in the pre-op section for several hours and then on to a private room. They seemed understaffed on the floor...it took awhile for them to answer the bell and then it took awhile to get the help needed.

The response time to the call button was very slow during the day. The night shift was very quick to respond.

My stay was pleasent I had a wonderful room mate. It was a bit noisey at night in the halls.

nurses were slow to respond to call light, i was in a room with a very sick elderly woman, who moaned and groaned all night and she got regular trays of food which was difficult for me during my stay. I was under the impression that i would be in a room with another gastric bypass patient which is not what happened

While I was in the PCU, my care was awesome. The nurses, particularly Joanie were out of this world. However, when they put me on the regular floor, it was the most horrible experience of my life. I have never been ignored more completely. It was simply amazing. Had my husband, mom, and sister not taken turns staying w/me 24 hours a day, I would have been incredibly uncomfortable, and thirsty. We could barely get the nurses/lpns in there to check my vitals, or change my fluids. I am not a whiny person, and only rang the bell twice when my buzzer went off, but this was ridiculous. I felt sorry for the older people that were there alone. I know that these nurses are underpaid, overworked etc..., but when you are holding peoples lives in your hands, I think that you have a responsibility to do the best job you can, or get out! Do something else if you can't tolerate sick people. If my family had not stayed with me, I knew that I had to stay in that place a long time by myself, I could have become suicidal. I know that sounds drastic, but the pain was so bad in my back, that I could barely use the toliet without help, I would have been going insane there. Bring FAMILY or FRIENDS!!!

Very pleased with hospital and the staff.