North Florida Regional Medical Center Hospital

Nursing staff was under-staffed. Some had horrible bed-side manner.

My surgery was 30 March 04. The lack of staff was very evident. Some staff seemed extremely harsh to me and operated on the reward and punishment method. I WOULD NOT USE THIS HOSPITAL EVER AGAIN. I had to tell these nurses when IV infiltrated in my neck even though it was very swollen. I guess they were not even checking the site for infiltration.
Scary place, my step-mom had to beg just to get my staff to take my temp Temp was over 105 before staff even took it. Nurses tried to get people (doctor, family members) to think I was "confused" when I was not. At one point the nurses tied me by both hands and both legs to hospital bed and I spent one of the most uncomfortable nights of my life. Nurse came in to work sick with coughing spells. Some nurses did not want to help you to bathroom even day of surgery. I AM A NURSE, patients should not be treated the way I was treated, I did nothing to deserve the way I was treated, it was horrendous. I even had to walk from floor out of hospital as they could not get anyone to come and take me out by wheel chair, my husband and I waited about 45 minutes, asked more than one nurse and finally gave up and just walked out. Terrible conditions overall, I was afraid while in this hospital, many nurses just did not care. Other nurses felt they had the right to punish patients if they did something the nurse did not like. Had I not had someone who stayed with me part of the time, my condition may have deteriorated even more without anyone caring enough to take my vital signs or being aware of the problems I was experiencing. For this hospital, you really need a friend or family memeber to be with you at all times. Be warned, this could also happen to you.

Most of the nurses there were horrible.
There were a few that seemed to care but the others were just there for a pay check and you could tell.

very good

NO BEDS AVAILABLE for three days so they kept 2 of us in the Primary Care Unit and in or beds the whole never offered to: bathe, get you up, no breathing therapist till 3rd day, repeated request to get up and walk or go to bathroom ignored, once they placed me in a bed on the surgical floor I could not say enough about the care and staff they were great. If PCU is for monitoring and that is all (which is understand that is its purpose) however, if you are stuck there they should at least make sure your need are met. My Doctor is the best at what he does and I knew he wouldn't let anything happen but . . .

I seem to be very lucky in the room where I was placed. The staff was wonderful. Etha was extremely helpful along with Suzanne and Diana and the rest of the crew that I can't remember their names. It was a nice change because my sister is going to have the surgery on the 23rd of February and it will make her transition easier knowing of the caring people that will be taking care of her.

They are understaffed

This review is just about the preop testing at the hospital everyone was very professional and very friendly. This has been the best experience of any hospital I have been involved with. So far so Good I hope I can come back and say the same after my surgery!!!!

The absolute Worst care(or lack of) I have ever seen in a hospital. My Doctor was great though!

I only have one complaint. I stayed in the recovery room for over 24 hours because there were no available beds. Since, I had to pre-register for this procedure, I took for granted there would be a bed available after surgery. Despite that, the nurses in the recovery room were great. There were 3 other people there and each of us had our own personal nurse. The staff was great throughout the hospital.