New Hanover Regional Medical Center Hospital

Dr. Miles is a wonderful and very patient
physician. I would recommend anyone to him. He is not forceful, but he expects you to adhere to all the guidelines that his facility has set forth for patients that are interested in gbypass both pre-op and post-op. He does the Roux-en Y on all patients. If you are a smoker you must stop smoking 3 months pre-op. If you take oral contraceptives you must discontinue taking them 3 months pre-op. These things were my downsides, but I managed to overcome. There was a concern that my surgery might be an open procedure because of scar tissue and adhesions but Dr. Miles was able to do my surgery by laparascopy. I stayed in the hospital overnite and went home the following afternoon. I have no regrets and I am happy to say that I am 16lbs lighter and feeling great. If you are interested in changing your lifestyle forever I recommend this procedure. If you feel that you might slip take your time to decide if gbypass is for you. I wish you all the very best. May God Bless You

The nurses were horrible, well that was if you saw the nurse! Once at the beginning of the shift then at the end, if you call on them they act like you are bothering them. The hospital did not offer sugar free foods so we went and bought our own and it mysteriosly got gone out of the frigerator where it was being kept cold....HUMMMMM how caring was that.

Although I have only seen Dr. Miles once so far he was very informative and kind, he seemed a bit rushed.
Dr.Miles has one nurse that handles everything from scheduling to insurance and she is a GOD, she answers all calls quickly and seems to have all the answers to all your questions. If Dr.Miles ever lost this employee, I could forsee his office being in shambles... the staff is very professional and know what they are doing and have become a very tightly run ship!
The least thing that I do not like is that you don't get alot of one on one time with Dr.Miles( this can be VERY scarey). Dr. Miles whole program is very structured and it is a must you follow all directions or they don't have time for you as there are alot of others waiting you have to be committed I know I had to quit smoking and have had to prove to them I have quit otherwise they would not proceed... ( this is a very big PLUS)... Dr.Miles seems to cover all riskd very clearly and takes all precautions... So far Dr.Miles and staff are a 10 if a 10 was the best, things could change but thus far I am please.

There is no way that I could give Dr. Miles and his staff, anything but, a 100% positive review.
His office staff is great. I loved Kathy from day one. Then I met Helen, and she is
A#1 in my book.
Dr. Miles "and" Helen are very thorough and caring, before and after surgery.

My first impression of Dr. Miles was that he was very professional, open and highly qualified. His reputation is first class in the regional medical area and for this type of surgery. My first impression was correct. I highly recommend him to others seeking WLS. All of his patients are very well prepared for the surgery by the time the big day arrives. I had no suprises and absolutely no complications. There was very little pain, only soreness. To qualify for surgery with Dr. MIles you must complete a vigerous pre-op program of diet, diet/nutrition classes, exercise, counceling, medical exams, sleep studies, etc. He and his staff make sure you are fully prepared for this journey before and after surgery. They are so friendly and professional that you know you are in very good hands. They are always ready to answer any questions. I have no complaints, only praise for Dr. David Miles and his staff.

I loved his bed side manner. He answered everthing I asked and sent me to lot of test before hand. This was to make sure that there was nothing that was a surpires to him. His nurse Helen was very nice and helpful with getting the insurance to pay she did all the leg work to get this approved.

My impression of him has not changed and the last visit my mom went with me and she asked lot of question that he was more than happy to answer. He did sugarcoat any thing. He told us just what to except and that he would do all in his power fir me should anything go bad during the surgery.

I have no complatent of him. He has been very nice to me. I am alot afraid of being put to sleep. So he made me an appointment with a dr. to help me over come this some. I am still afraid but I think I will be all right.

He has give me lot of papers for me to read about aftercare and the things that are excepted of me after surgery and he talked with my family and told them. I can call amy time with problems and he would be their.

Dr Miles was very nice and open. I think he's going to have a great bedside manner and easy to talk to. His office staff is also very nice and open to questions and concerns just as he is. I liked his willingness to listen to my questions and answer them openly and honestly. The thing I liked least was that he was in a hurry because he was so busy, but he did take time to answer any questions that I had. Aftercare is very important and emphasized throughout the conversation with Dr M. I am pre-surgery but so far I would give Dr M an excellent rating. I wouldn't trust anyone else to do this for me.

I met Dr. Harris for the first time 4/16/04 and the whole process was very comforting. His staff was very curtious and offices very inviting. The only problem I saw was a lack of seating for larger size patients, but I would have stood the whole time to finally see the surgeon. My meeting with Dr. Harris went well. He was nice and very accomadating. He took the time to answer all of my and my family's questions and he seems very competent. He was very up front and clear about the risks and all that would be required of me after surgery. Dr. Harris was professional and straightforward and I appreciated that. I need a surgeon, not a new best friend. I am looking forward to working with him and would recommend him to anyone.

They need to try to put the bariatric patients together if rooms have to be shared. I had to share a room with an elderly woman with other medical problems & she moaned & groaned all night and had loud visitors all hours. That one thing made my stay very miserable.

For the most part the nursing care is excellent--facility is up to date and pre-op experience was without problems. You have to watch your billing like a hawk. Most problems I have heard about seem to be the result of people not understanding the routines or reasons behind treatments done. No hospital,nurse, dr or surgery is without problems. Having a realistic outlook helps.