Carolina Medical Center-Mercy Hospital

The only complaint that I have was when receiving meals post-op, they could not seem to remember that I just had WLS, so I would receive food and beverages that I was not able to tolerate at that time. Despite many failed attempts at explaining that I needed to consume a liquid diet only, my stay was pleasant.

This hospital and their Pineville one are both EXCELLENT. MY sister recently had surgery at the Pineville center and her care was also excellent.

The overall hospital I admire because I work for them and I support the system. It is a great hospital. However, the nursing care I recieved from the 5th floor nurses was appauling. From rudeness, to telling me they did not have time, when I requested my MD be called due to pain, to actually having the nurse manager administer pain meds the wrong route, causing an overdose and needing to recieve Narcan...it gets worse. I should have reported them to the nursing board and still might just do it. It was the worst nursing care that I could have ever imagined.

I am overwhelmed with the excellent care from the hospital staff of Carolina Medical Center. It will be my hospital of choice for future healthcare needs.

Privacy was excellent, and my husband was able to stay with me the entire time. The recliner he had to sleep in, though, was very uncomfortable but at least he could be with me 24/7. Eating at the hospital for him was a bit expensive; it would be nice if they would allow a discount for family members of patients staying there. The nursing staff was great although, like at most hospitals, definitely overworked. The evening after my surgery, my husband and I had to push the nurse for me to get out of bed and walk a bit (she said there was nothing in her orders about it, but she did finally give-in and help me out of bed). I had to wait for meds and/or assistance on several occasions, even had to "ring" twice a couple of times. The worst part of my experience was for my second swallow test: I was taken down to radiology on a gurney and had to wait an hour and a half in the hall before they finally took me into the room for the test. I was on IV fluids and had to wait for so long that I had to get the nursing assistant to help me down off the gurney so I could go to the bathroom!! Overall, though, the experience was a fairly good one and I would go back to CMC without hesitation if I needed to.

I was given a private room due to the fact that I have severe sleep apnea and they needed to monitor me. The room was comfortable and the staff, for the most part, was helpful and on top of things. There were a few exceptions, but that's par for the course.

The staff was very nice and friendly.

All the staff members were wonderful and very considerate.