Carolina Medical Center-Mercy Hospital
Overall it was a good experience. Some things the staff dropped the ball on. The 1st night they didn't hook up my Cpap machine like they were suppose to. I felt like a pin cushion, & didn't get much sleep because they couldn't draw blood, it took 4 different people to get some blood. They ran out of pain meds. So I had to wait 2 hours for that. Then when they brought in the food, they did'nt explain anything, about how much or often I was suppose to eat. Good thing I was awake enough to question this.
Everything about my hospital stay went well except for my encounters with one Nursing Assistant named Sondra on the North 5 floor. She was unbelievely rude and unprofessional to my family and mostly to me. My family did report her to the charge nurse on shift that day and I plan to report her to the Nursing Supervisor over the hospital or to whom ever else I can find to listen whom is above her. You see I work for CHS which is affilated with CMC and I know that I would never ever never treat anyone the way she treated me that day!!! It happened the day after my surgery, and it has continued to upset me since. I hope this matter will be taken care of so that she is not treating others the way she treated me!
I was treated beyond my wildest expertations.The day shift was great. Mirtha and Sondra were the best. They attented to my every need, even if I didn't have any, they found some.
CMC-Mercy are in the renovation stage so, the parking was disturbed but did not interfer with getting in and out of the hospital.