Cape Fear Valley Bariatrics Program Hospital
I have to say the operative and preop staff were the BEST! I think those nurses deserve gold medals and major pay raises. They were so terrific!!! The floor nurses left a bit to be desired. Had I not bugged them to help me get up, I'd have NEVER walked!!! I couldn't believe how they didn't even try to encourage it when my surgeon wrote it as an order. Walking was my #1 priority and I had to constantly bug them to help me the first 2 days. After that, I could get up and about on my own pretty well. Also, the call button system went out completely one night and that was miserable. I was HORRIFIED that they didn't come around to check on patients. Once, I needed my drains emptied desperately (they measure so I couldn't do it myself) and had to get the phone and call to the ward to get some help. NOT a good feeling! Overall, the experience was fine but I have to say that the quality of the floor nurses varied from good to pretty darn awful and uncaring.
My first impression of Dr. Classen was made during the initial educational seminar I attended at Village Surgical Associates where he moderated the meeting. He seemed very prepared and knowledgeable and answered the questions presented by the group honestly and gave good eye contact.
My scheduled visits with him have been brief and I wish he were more talkative. Hopefully, as we progress through this journey together, he will warm up to me and do a little hand holding.
His office staff has been very helpful and courteous in all my dealings with them.
VSA has their own support group which meets there monthly.
He seemed to have a passion for this type of work.
He doesn't like to teach or explain the details he like to deligate this to others.
I disliked this most about him.I like to be reassured. He believes aftercare is very important. His office has a good aftercare program.He was very good at explaining the risks and the benefits of surgery. I would give him a excellent rating and would use him over if I had to do it again!His surgical competence is much better than his bed side. He is not mean or anything just not to verbal in the bed side dept.
there's no first impression,i already knew him
never changed because i know him from past
when my husband was a patient
his staff is helpful and fast
nothing
yes
very strong
yes,he sees you at least two to three times
in a month
he holds a seminar after first initial appointment and address a local support group
he's very knowledgeable and answer any questions you might have.
both were great.