Thomas Brown Bariatric Surgeon M.D.

I adore Dr. Thomas Brown. He's like Mr. Bean in a way. Dry humor, smiling eyes. I really felt at ease. He just sort of casually sauntered in and started explaining things. He answered all of my questions like we had been friends for years. No nonsense, no little rays of sunshine, just honest to goodness truth. rnrnBut sadly, that is as far as the good times roll. I had some complications after surgery. At only 2 1/2 months out, my port stitches came loose and Dr. Brown refused to fix it for free. This should have been covered!!! It was less than 90 days out from surgery and typically any complicationsd (surgical errors) are remedied by the MD at no charge. This was not the case. My new MD even agrees that he should have been responsible and liable to fix the port stitches.rnrnI was informed by the billing office at CBSI that since I paid the discounted cash pay price of $9900.00 that no complications would be covered. rnrnThis was NOT in the paperwork I signed. NEVER in any of the contracts did it say that since I was paying the lowest fee, I would be getting the lowest quality of car and the lowest amount of service. rnrnI have since transferred care to closer to home. I would NOT recommend going to Dr. Brown as a cash pay patient or if you do, get the additional insurance for cash pay patients that is advertised on this site. If I would have done that, this would not be an issue. I'm going to have to pay an additional $4000 dollars that I don't have to replace the work that should have been covered under the 90 global. This stinks!!!

Surgery complete & out of hospital! Dr Brown was very calming to talk to. He even made me smile while I was laying in the pre-op holding area. The anesthiaologist was super nice. Since it was my first surgery ever, he explained alot of things to me. He also put these little stickers behind my ears for nausia. I'm super glad that I picked Dr. Brown for my WLS.
My 3 hour consult with the staff went smoothly. Alot of the questions between the psych eval and nutritionist were duplicated. However, can't complain. I liked getting alot of the appointments done in one building. The receptionist in Dr. Browns office seemed to be new. She kind of acted like she didn't know what she was doing.

Dr.Brown is very professional and to the point. He is very intelligent, and knows his stuff regarding WLS. The staff is very fast and efficent. They know what they are doing and how to make the process fast and painless. This bariactric center has a great system, you come in for a 3 hour appointment and they do psych, diet and surgeon consults in one day. They do another appointment for nutrition and then your scheduled. VERY EFFICENT!rnThe whole office is very supportive.

I had my first RNY 4/03. I really wasn't prepared and didn't have much teaching. I did well for about 6 months then boom!! Regained some weight. Will now have a revision done with Dr.Brown in NOvember! Can't wait. He seems nice enough, his partner, Dr. Metz is hilarious and very outgoing and friendly!! Office staff...not quite as good...Oh well.

Dr. Brown is the most approachable, down to earth and informative surgeon I interviewed. His staff is also informative and very kind. His pre-surgery information is detailed and helpful and his LCSW Liz is great! Updated 9-14-08 I am now almost 3 weeks post op and have nothing but positive things to say. Dr. Brown, his team and all of the staff at PSL took very good care of me. The only suggestion I would have would be a more extensive orientation with more details regarding the post operative diet. The dieticians are extremely helpful and return all calls IMMEDIATELY post op. Cheral at the front desk is very knowledgable about the surgery process and can offer great advice so you're not tracking down a nurse. Melinda the billing lady also is very helpful and knows dates of your surgery, type and lets you know what to expect as far as billing from the hospital. The follow up with Dr. Brown is wonderful, because he remembers you...is very concerned about how you're doing and wants you to succeed. The office isn't anything fancy, but is warm. They provide life changing surgeries, and are all invested in the service they provide. I am long winded because you deserve to know that if you choose Dr. Brown you have chosen a great team. I self paid, and am completely grateful and more than satisfied for the high quality I was given and continue to receive. This ALSO includes the hospital at PS/L. I am on OH if you have any questions.

So far, so good! rnI visited the office yesterday and was greeted warmly by Sherill who works the front office. rnAll the staff that I saw were very friendly and I didn't feel rushed or that any question was stupid. rnDr. Brown was friendly in a matter of fact kind of way. He answered all my questions and I left excited about my surgery.

RNY 6/9/08 - 6/11/08rnI had some unfortunate complications that required a 2nd emergency surgery. Dr. Brown was great not only during the entire process but his skill level was excellent in that he went through the same laporscopic incisions created during the initial surgery. I could not have asked for anyone better.

i c him tomorrow

My first visit with dr. Brown and staff went very well. They are a very friendly staff. I felt very comfortable with everything. Dr. Brown and staff were very thorough and asked many questions. I was able to ask many question and get immediate answers.

Dr. Brown is very friendly along with his staff. I was very pleased and satisfied with my visit. He is not arrogant or rude but is very matter of a fact and will give you the information straight up. I was very impressed with him and how easy it was to talk to him.