Frank H. Chae Bariatric Surgeon MD, FACS

MY FIRST IMPRESSION OF DR. CHAE WAS VERY GOOD, I WAS IMPRESSED WITH HIS KNOWLEDGE AND HOW HE COVERED ALL MY CONCERNS. HE WAS NOT TRYING TO "SELL" THE SURGERY TO ME, HE MADE SURE I WAS ABLE TO MAKE AN INFORMED DECISION. I ALSO LIKED HOW HE INCLUDED MY HUSBAND SO MUCH DURING MY CONSULTATION.

dr.chae was great and on the ball at all times.and the office staff ,well just heavenly i think, i was always treated with respect on each visit.always let him or any dr. know how u are feeling ,i was scared to ask if he had lost any one yet but susie put me at ease right away.and kelly elliott his dietician was very,very good at letting us know what to expect after the surgery and the vitimans we would need and the best place to get them in the denver area.will have my 1st. visit after surgery 0n 4-2 -04 to have drain removed.after the dr, let me know of all the known risks and benifits i felt better able to choose this for my self.overall i would give dr, chae and staff a 91/2 out of ten... last but not least bed side mannor and surgical competence are required for mind and body. sue

Dr. Chae and his staff has been up to this point very professional and caring. Susie Arnold is a doll. She's great about responding to e-mails. She describes Dr. Chae with the utmost admiration, and to me that says a lot about someone if the people who work with him on a day to day basis have nice things to say. Dr. Chae is a very knowledgable surgeon, gave me lots of stats about the safety of this procedure, he also let me know that he has yet to "lose" anyone with this surgery, and he performs 200-300 a year, for the last 7 years, I believe.
So far I have been very pleased.

I finally met with Dr. Chae last week. I was
very impressed with his knowledge and concern
for me as a patient. I feel confident in his
abilities. His staff was friendly and helpful
also.

He was probably the most caring person I have ever met on my overweight journey. He was open and honest. And he took his time w/ me. And answered all my questions. I have no fear now after talking with him. He was very real with me. The only problems was having to wait to get in to see him. But that is a huge problem almost everywhere. And didn't have a lot to do with him. He has some fabulous support people in his practice. I have already met w/ Susie and Kelly. And attended the nutritional class. He was open and honest with me regarding the surgery risks. Not only does he havea tremendous surgical talent, but his bedside manner is fabulous!!!!

Dr. Chae is very forthright and honest. He knows what he is talking about. I was surprised by his information concerning RNY vs other procedures. He only does Lap RNY and has done over 200 to date. I really liked his style, I felt very comfortable with him, and I felt that he really knew what he was doing. He did not rush me into a decision. He also made me feel comfortable about the risks and also the outcomes. I also like his staff. They were very comfortable and down to business. 7-30-03 I was amazed when Dr Chae called me on the phone to check up on me after I was hospitalized for diverticulitis. This condition had nothing to do with the surgery or his skill as a surgeon, yet he took the time to call to check up on me. When I did respond, he requested that I come in for another physical check up with him, just to make sure all is well. That does not happen often, a Dr to call you on your cell! I am so impressed with Dr Chae, and feel so confident in his abilities. And, I am so thankful that I had this surgery done. Life is very different, and I feel like the real me is surfacing!

Dr. Chae couldn't have been better. A young Asian, he is soft spoken, friendly, direct, and thorough. He listens. Great bedside manner. Super followup.

I was very impressed with Dr. Chae. He was so friendly and didn't make me feel bad about being overweight. He answered all my quesions and was very nice. His staff was great. Susie and Kelly are wonderful. My stay in the Hospital was not great due to my have a hard time coming out from under and the morphine on top of it. It made me feel better every time I seen Dr. Chae. His smiling face and warm hand shake made me feel comforted. Susie has been great post-op with my e-mailed questions. I think Dr. Chae is an A+ surgen!

Dr. Chae was really friendly, and made sure I didn't have any questions. However, after a while it got annoying every sentence would end with "did I answer all your questions?" He really didn't give me a chance to think about any, but he also seemed to race through information, which didn't bother me, because I had already researched and discussed this surgery with my PCP, psychiatrist, etc. The staff at his office are SUPER friendly and outgoing. (If anyone talks to Susie, ask her about her Step Mom...I was there a few extra minutes because of that conversation:)). Dr. Chae pointed out how risky this surgery is, yet also explained how unlikely it is you can die from it, which totally put me at ease. He knows his stuff, that's for sure. Of course, I'm biased given that he went to McGill University Med School in Montreal, PQ in Canada. I'm from Canada, and I know that school is GREAT! Whoever has him as a surgeon, you're in safe hands.

6/21/2003-I am a bit upset with Dr. Chae's office at this point. I found out that they did not send in the pre-cert until 6/3/03. From there the insurance company has 7-10 days to process the pre-cert, and THEN they have 30 days to decide if I am approved or not. You'd figure that Dr. Chae's office would know all this information. Now this puts me at a possible approval/denial date beyond my currently scheduled surgery date!!!

Dr. Chae is a wonderful surgeon. I have been in the medical field myself for 13+ years as an X-ray tech. Ive worked in 4 hospitals and several clinics/Dr. or surgeons offices. I feel I have some insight to the medical world that the average non medical person dosent. Dr Chae is very professional, hard working, and dedicated to his bariatric patients. He has a great bed side manner that I feel is so important in the medical field, and can be very hard to find at times. His assistant Susie Thomas is very helpful and right on top of keeping in touch in a very timely manner with insurance issues, surgery info etc. Kelly Elliot is the nutrionist I was referred to. I found Kelly to be also as dedicated to the "Bariatric patient" as Dr. Chae. I do not at this stage in my recovery have anything negative to say about my experiance.