Torrance Memorial Medical Center Hospital

The nursing staff was incredible!

I was very impressed at the completeness of this hospital. Every test I needed pre-op was done there, the support groups meet there, the classes are there, etc. The nurse doing the care is an RN, and the others are skilled nurses. I do not know what to call them here, nurses aides? LVN? Regardless, right down to the maintenance crew, this is an outstanding hospital. The two "good" ratings are because of construction affecting the parking, and when has anyone been in a "quiet" hospital?

I've been to this hospital quite a bit over the years (dad passed away there, my daughter was born there, Husband, mom, daughter and myself have been there for various reasons) This was by far the best experiece I've had with this hospital. 5th floor staff is Fantastic. They are so on top of things they should be the model for the rest of the hospital. I loved all my RN's and CNA's.

My experience was very positive. I could not have asked for a better surgical team and the nurses on the floor were great except for one. I would have rated every category as excellent if it wasn't for the sadistic nurse from hell I that "cared" for me one night and the fact that when I was released they brought me a child's wheelchair! I expected better from a Center of Excellence. Overall, I would still say it's a very good hospital.

HOSPITAL WAS CLEAN AND MOST PEOLE WERE FRIENDLY BUT THEIR RESPONSE TIME WAS TERRIBLE.

staff is AWESOME!

Received wonderful care from the incredible nurses; responsive and competent staff and surgeon. Wonderful pre-peri-post surgery care.

Loved the private room!!!! That says it all!

It was just ok.

Well since this hospital misdiagnosed me in 1997 I was a little wary. Everyone said it was a top 20 hospital so I gave them the benefit of the doubt. I have to say I had a horrible time over there. They put me in a room that was either freezing or outright hot. My mom had to wear a pea coat and gloves while she visited me....and she was still cold. She also covered me up to my ears so I wouldnt catch pnemonia. The maintance staff was called several times which they never came to fix the problems. I almost cried when I pulled the string to shut the light off and the whole string and chain broke off! The lady next door to me checked herself out due to the freezing temps of the room. She also told my mom that she had her gallbladder taken out a while ago and was there because she was still having pains. The hospital told her "it was all in her head". The scary part is in '97 I went there several times with stomach pain and they even did an ultrasound. They said I was "crying wolf" and I was having "panic attacks". They said it was all in my head too. The next day I went to Saint Johns in Santa Monica, had an ultrasound and was told I had numerous gall stones and how could have Torrance not seen that. I was so upset but I was 17 and didnt know all my rights at the time. Anyways back to my stay for WLS at Torrance, all the other rooms were fine temperature wise and they finally moved me to a room that was comfortable. The nurses rarely changed the urine hat that I had to pee into, they didnt give me any information on how much I was supposed to drink "they said "til I was full", and they woke me up constantly! At one point they came in 3 times in 35 minutes all before 8am! Many of the nurses had attitudes or were completely incompetant. I spoke to the lead nurse who was very nice to complain. I had to fight about pretty much everything. Thanks god for my surgeon Dr. Hajduczek....he's great. I couldnt wait to finally be discharged. Top 20 my a$$. I will never go to that hospital again and will be writing a letter to the head of the hospital. Saint Johns of SM and Santa Monica hospital blow this place out of the water in everyway. If you can go to another hospital, I would highly recommend it.