River Oaks Hospital Hospital

I saw many hospital staff. They all introduced themselves and asked if I needed anything. I'm terrified of needles, but they made me at ease. I got a bruise from my IV, but I think that is normal.

THIS HOSPITAL OVERALL IS THE BEST FACILITY I HAVE BEEN IN AWILE

I would not hesitate to return to or recommend this hospital. The staff that I encountered was very compassionate and knowledgeable.

Staff Dr. prescribed liquid tylenol as I have a problem with needles, took hours for order to be processed. My husband brought me some from Walgreens. Kids visiting other patients allowed to roam the hallways, pretty loud. Some staff were angels, some were really tired. Recovery was on general surgery floor, not bariatric floor. Only chair in room was broken, and not for big people. Choice stay in bed, roam halls, or go sit in the lounge (and they gor crabby when i took my book to the lounge).

I was very disappointed! 2 years later and I am still fighting with the hospital on the bill. They say that I was put in an ICU room. That was not the case and after reviewing a copy of my surgeon's notes, if they did put me in an ICU room, there was no need to do so! My surgery went just fine with no complications and my husband stayed in the room with me. Last time I checked, you couldn't do that in ICU. VERY, very disappointed!

Nice place, but like I said, it was very regular. People were great - food was great (just kidding!). I would recommend.

95% of the staff seem to really care. The other 5% it's just a job.

Through no fault of the hospital I was stuck in ICU for 3 days. During my stay in ICU 4 out of 5 lights were out including the light above my bed. The hospital phone that was in the room with me was not working Thank God for cell phones. I was forced to take medication and have blood drawn with a flash light if the nurse had one if not it was subjected to this with out one. On the third day of my stay in ICU my doctor screamed at the top of his lungs"What kind of hospital is this 3 days and still no lights." I would love to hear what OSHA has to say about this and I am not paying that copay they can bill me all they want. Thank God for Sherron Lovelady the Bariatric Coordinator from the time she walked into my life she was a true angel. She got me moved to what was truly the penthouse of the hospital (8flr). She got rid of the nurse from hell who was more worried about my cell phone being stolen than unhooking me from my heart monitor , IV so that I can go walking. I read the reviews before having surgery and thought to myself can't be that bad, I had been there twice for outpatient surgery and never had an issue.

i read other reviews and was very skeptic, but after being there...i can say heed the warnings!! If your doctor schedules you at Twelve Oaks, beg for another hospital. i was told they have a whole floor dedicated to bariatric patients, but they would not open the floor for two patients and that our doctors asked we be placed on the cardiac floor. whatever the case the care was awful. pre-op is definately a different group from post-op. i went in feeling good and taken care of, i came out feeling abandoned. i shared a room with an elderly woman. i felt bad, but i felt worse for her. she was asking for someone to get her to the bathroom, no one came for a long time, then finally someone showed up who was the rudest nurse and told this woman to use her bedpan...i'm no rocket scientist, but this woman needed help. in the end she used it on herself. we left at 7 pm and that's when the nursed took time to change her, imagine what the room smelled like and my boyfriend had to excuse himself! The worst!!!!!!!

The day of surgery was fine. The nurse that took care of me was also a RNY patient so she really gave some helpful information. But I had to re-admitted 3 days after being released and it was horrific. My nurse tried to give me cranberry juice/ice cream things I can't have after only having had the surgery a week prior. It took them 3 painful tries to give me an IV. The admitting nurse in the emergency room constantly complained about her job. I call her Monica the Butcher! God forbids anything else to happen, but it does I will tell Dr. J that I absolutely refuse to go back there!