NewStart at Memorial Hermann Memorial City Medical Center Hospital
I had a band placed as a revision to a previous gastric stapling surgery in 2006. The band never held fluid and instead of replacing it at no cost to me IDr Spiegel and his office told that for a blank dollar amount he would replace it. After several visits and being extremely frustrated with him and him with me he finally agreed to do his part at no cost, but I would still have to pay for the hospital and everything else all over again. I took out a loan and will be stuck making payment on that loan for another 3 years. It took me about a year and several visits to his office to get him to agree to that much, but after all of that, I would never let him do surgery on me again anyway. I want my money back so I can have another surgeon repair the damage done, but of course he didn't go for that idea. His office staff was very understanding and every time I came in there crying they did try to comfort me. I guess if everything had gone right I wouldn't feel this way, but I do know that my first impression at a one of his seminars is that we were all just cattle, I guess I should have stuck with that impression and found another surgeon.
This is just my personal impression and my personal experience and that I am making no statements about what other people may experience.
1 person found this helpful
They need to seriously re-evaluate the post-bariatric care. when you are supposed to eat small amounts every 2-3 hours, why then do patients still recieve a full tray 3xday. Also Gatorade was available but not G2, I had to walk my little IV pole to the cafeteria to buy my own. I had a lot concerns with the nursing care. I was assessed properly only once in 4 days.Never once saw a housekeeper in my room.
Dr. Felix Speigel was very supportive and showed confidence in his comments and promises. His staff was also very supportive and because they all have had WLS they can relate with your situation. What I liked more was the fact that they handled everything with my insurance company and did everything possible to get me approved on the first attempt. He also boosted my confidence when he said that he had done an extra long bypass instead of three feet of small intestine he bypassed six which he said would help my body have less time to absorb calories.rnhttp://www.swspecialists.com/
I've only been hospitalized here, but on three different occasions for 3 different procedures first with wls in 2003 then a gall-bladder removal in 2004 and an emergency resection of my small intestine (not related to wls) in 2006. Every time I was impressed with the care and attention I received. My nurses were terrific and I believe to be among the best in the business. While my surgeon Dr. Adam Naaman has since retired, I will still compare the nursing staff of Memorial Hermann Memorial among the best I've encountered.