Good Samaritan Hospital Hospital

I HAD A GREAT DR., MY ANESTHESIOLOGIST WAS THE BEST I'VE EVER HAD,THE RECOVERY ROOM STAFF WAS FINE. DANA, THE BARIATRIC COORDINATOR WAS A GREAT HELP AND COMFORT AND I HAD A PRIVATE ROOM. THAT'S ABOUT IT. THE NURSING STAFF WAS NOT SENSITIVE TO THE NEEDS OF AN OVER WEIGHT PERSON. THEY HAD TO GO GET ME A LARGER GOWN. THEY DID NOT RESPOND FOR 15 MINUTES WHEN I RANG FOR THE NURSE. I NEEDED TO GO TO THE BATHROOM. THEY SHOVED ME ON A BED PAN WHICH I SAT ON FOR 45 MINUTES BEFORE ANYONE CAME IN TO GET IT. THEY NEVER GAVE ME FRESH SHEETS-JUST PUT A PAD DOWN. I ASKED THE NURSE IF THEY WERE SHORT HANDED AND SHE SAID NO-1 NURSE FOR EVERY 5 PATIENTS. NO TEAMWORK. NURSES WOULD WALK BY WITHOUT CHECKING THE BEEPING COMING FROM MY EQUIPMENT. THE MOST IMPORTANT INSTRUCTION FROM MY DOCTOR WAS TO WALK, WALK. WALK. BUT THE BATTERY PACK KEPT BEEPING SAYING MY BATTERY WAS DEAD. HAD TO PLUG BACK IN FOR AN HOUR AND TRY AGAIN. I EVIDENTLY DIDN'T LET IT CHARGE ENOUGH AND THE BEEPING STARTED AGAIN. I HAD TO ASK THE NURSE TO CHANGE THE PACK SO I COULD WALK. THE AIDES WERE MUCH MORE ATTENTIVE AND COMPASSIONATE THAN THE NURSES. A NIGHT AND DAY DIFFERENCE IN THE SHIFTS. DAY SHIFT NURSES WERE PLEASANT AND HELPFUL. SWING SHIFT WAS A LITTLE MORE DISTANT AND SEEMED HAVE MORE TO DO THAN PATIENT CARE. AND MY NURSE ON THE NIGHT SHIFT WAS THE WORST I'VE EVER HAD. SHE NEVER BOTHERED TO SAY HI I'M YOUR NURSE ETC. YOU KNOW..THAT HUMAN KINDA INTERACTION. THANK GOD I ONLY HAD TO STAY OVERNITE! VERY DISSAPOINTING THAT BLUE CROSS WOULD MAKE ME GO THIS FAR AWAY FROM HOME TO A HOSPITAL THEY DEEM AS EXPERIENCED WITH WLS. THEY OBVIOUSLY HAVE A DIFFERENT CRITERIA THAN PATIENT CARE. WONDER WHAT THAT COULD BE????

Very nice and clean. Staff very attentive and helpful.

This was an older hospital. Everyone was genuinely caring and supportive. All of the Nurses, Aides and Advocates were very positive and supportive with regard to Bariatrics.

I was treated with empathy, but some of the staff did seem rushed at times. I did talk with some specialists (physical therapy, occ therapy) that I didn't think I needed, and my insurance was billed a lot for this. I don't think it was necessary, but then again I'm not the expert in this field, I was a patient.

The staff was great! The room was good. It was a good experience.

Doctors and staff inadequately trained in needs of overweight patients. Waited 2 days for referral to GI or specialist or bariatric surgeon before demanding a discharge. Radiologist was unfamilar with RNY and misread the CT scan. Admitting doctor was unaware the hospital had a bariatric specialty and delayed making additional referrals. Would recommend staying home rather than going to this hospital.

I would go through this again at Good Sams.

All the nurses were great and supportive. I had a very pleasant experience.