Boston Medical Center Hospital

See above. Also, what impressed me most is the compassion and expertise that they bring to the treatment of morbid obesity. I always felt that we were partners in treating a medical condition. Dr. Hess is an incredible surgeon and a wonderful person. The follow up is excellent -- nutritional counseling as well as blood tests for 18 months. Even the furniture in the waiting room is sized for us! They handle the insurance issues and are brilliant in resolving them to the patient's benefit -- they have the procedure down cold. The pre-op screening process is so thorough that you feel confident about your own welfare as you go into the surgery. And it is a hospital whose mission is to support the physical wellbeing of people without a lot of money. All in all, an A+ experience.

I felt the staff was very helpfull and sensitive to my needs.

This hospital is super loud and you may have to share a room.. bring your earplugs!!!

The nurse staff was amazing. The student doctors were great as well. I loved this hospital! They were very tentative to my needs.

The preop staff was 100% excellent and I was very happy with them and the recovery room nurses.

I had a poor experience with some of the nurses caring for me after the surgery once I was on a floor (4 West). In particular the nurse assigned to me on the morning after my surgery was very poor and I was not given the help I needed and in fact her attitude made me feel somewhat desperate.

Many of the other nurses were good and I felt so poorly perhaps it was not as bad as I remember. I would definitely say make sure you have friends and family checking up on you.

it's a hospital. You can't sleep....it's noisy....the nurses are rude....but the care is excellant!

The Hospital is easy to get to and park. The security is overly strict one day and let you walk by the next without challenge. My family joked about it every day. The nursing staff and Drs. were absolutly great, which is all that really matters. I had been nervous about the staff from previous reviews on this sight, but found my concerns were completely unfounded. Every nurse I had was great, but especially, Lynn and Lisa. They made me feel very comfortable. The support staff and aides are also very nice and caring. Even the woman who cleaned my room remembered me each day and wished me luck on my last day. The only thing I would suggest is that the general cleanliness of the hospital be better. The public restrooms were dirty and the hallways cluttered. But the care in my room and cleanliness in my room was top notch. Thank you!

I found the nursing staff to be of the highest quality. They were very happy to aid me and work with me with whatever my needs were. It would take the nurses awhile to get to my room to answer my aid call but that is attributed to them being extremely busy. All in all I have no complaints regarding my hospital stay.

The nursing staff was great. This is a teaching hospital so there were also several medical students who observed my surgery. They were very interested and stopped by later in the week to see how I was doing. Everyone was very professional and caring.

I can pretty much echo what others said. The nurses on the regular day staff were fantastic. I was also very lucky in having my sister, who is a nurse, with me at the hospital most of the time. She made sure I got the proper care. But most of the members of the night shift and, particularly, the Saturday morning staff, were much less attentive -- and that's when my sister wasn't around. Particularly in the case of the night shift, I felt they didn't even see me as a person, just a buzzer to respond to. I suggest you have your surgery Tuesday, rather than Wednesday, so you're more likely to get out before the weekend. My Saturday AM there was horrible. Dr. Hess visited me at 7:30 AM and he approved my going onto the CIB for breakfast and then for lunch, and then I would be discharged. My breakfast came twenty minutes later, before his changed orders could be processed, I'm sure, but it was wrong even for Stage 2 -- a can of cold, bubbly ginger ale, tea with caffeine, jello probably with sugar. Over the next two and a half hours, I told everyone I saw that the breakfast was wrong and I needed the CIB. Two different nurses and one doctor assured me they would take care of it, and in each case, I never saw that person again. The one nurse who did hang around kept apologizing to me, but I still wasn't seeing my breakfast! Finally I spoke to my sister on the phone, she called the nurse who told her she "didn't have time to go get a 'treat' for me." My sister read her the riot act and then called one of the doctors directly; within 15 minutes, I finally had my CIB, but by then it was almost 11:00 and that was "breakfast"!
I then had to wait a few hours before another cup of CIB as lunch and I could be discharged. So I was not happy, and that experience clouds my otherwise good review of this hospital.