Obesity Control Center Bariatric Center
Dr. Ortiz has got to have the absolutely best staff in the world. They made me comfortable from beginning to end. I had my surgery done just over a year ago and I am like a lap band evangelist. It was the best decision I ever made and as afraid as I was to have it done out of the country I have never regretted it and would rate Dr. Ortiz higher than any surgeon I have ever had in the states. His bedside manner was wonderful, he put me at ease and his competency as a surgeon is second to none. I would recommend him to anyone considering lap band surgery. rnrnI truly cannot think of anything negative to say about my surgery/mini vacation. I know everyone does not have the same success, but I lost 105 lbs. and hit my goal weight in 9 1/2 months. I use fill centers and the one time I had a problem with an overfill it was a weekend and I couldn't reach anyone from Fill Centers (I now have a number though). I called Mexico on a Sat. Afternoon and received 2 calls back to try to help me.
I went with Dr. Ortiz in TJ because of his reputation, the number of bands he has placed and his history of low complications. However, I was not satisfied with my overall experience mainly because I felt like I was just a number and little was done to make me feel comfortable. I never got to meet Dr. Ortiz the whole time I was there. The nurses kept saying he would come see me but before I knew it I had been given and Adavan and was sleeping and then taken to the OR and when I woke up the band was already placed. I never met him after the procedure either. In addition, there is no aftercare or at least they do not call to check up on you. Once you have stayed your one night in the clinic and are released back to the hotel you are on your own. Also, on my way out of the clinic while I was still on my pain meds they had me make a patient testimonial on their page before I left which I think was strange and I would have like to have done it when I was clear headed. My final complaint is that the van driver does drives crazy and made the ride back to the airport almost unbearable especially after he had me get out of the van to walk across the border through customs and pull my luggage uphill to meet him on the other side. I am not sure if I would go with Dr. Ortiz again because of my experience but I know many of the others I had surgery with that day seemed satisfied. Maybe I just expect a higher level of care. I just hope that band was placed properly and the post op pain I am having in the port area is normal. rn
First inpression was great. The clinic was beautiful and so clean. They staff was all great. The nurse was top notch and gave me the best of care. The doctors all came to visit me before surgery. I talked one on one with the nutrionist.They taked to me about my prost-op diet. I would tell anyone that is going out of the country for surgery to go to the Obesity Control Center. They put the american Dr. to shame.
I cannot say enough good things about Dr. Ortiz! I bought his book before I had surgery, and I could NOT put it down. It was very informative, and I keep it close-by at all times. When I arrived in TJ, I was so impressed with the facility, and also the accomodations they had for us. It was truly one of the best experiences of my life. It was more like a vacation than a surgery, and after reading all his credentials, I felt like a celebrity was performing my surgery! He was SO nice, and how many surgeons here in the USA will give you their cell phone number? He gives it out, and ENCOURAGES you to call him about ANY little thing. I had surgery last Tuesday, and have already talked to him via e-mail. He responded VERY quickly. The staff is wonderful. The nurses are amazing! You will truly be treated like a guest of honor.rnThere is no way to rate him, he is simply the best! His facility was STATE OF THE ART, and so much nicer than hospitals in the US. If you are considering Lap Band surgery, you should REALLY consider Dr. Ortiz! You will not be dissappointed!
I really liked Dr. Ortiz.rnHe and his were very nice, professional, and caring.rnHe and his staff were accommadating in the preopp rnstage and after surgery . I would go back there againrnfor more surgery if I needed to.rnIf I were to rate him.....I would give him a 10.rnHis bedside manner and surgical competence werernboth out standing.rnEven his own mother picked me up at the hotel and took me to DR. Ortiz office on the day of surgery ; and the next day she took me back to the hotel.