Fresno Heart and Surgical Hospital Organization
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My physician said he would find me the BEST surgeon for my RNY and he did. That is Dr Higa, the BEST!
My impression of Dr Higa was the same from the day I met him (consultation) until I said goodby to him at my (1 wk) post op visit.Dr Higa is warm, caring, compassionate, and very highly skilled in Lap RNY. He has charm, wit, and the greatest bedside manner. I felt very informed and confident that he would take good care of me. He called me a few days after I returned to NJ from Fresno to see how I did on the trip and how I was feeling. He conducts a support group once a month and has a online group as well. His staff seems well-informed and interested in my questions and finding answers. I highly reccommend Dr Higa, no matter how far one must travel for his services. He truly cares!!!
Dr. Higa was great! He's very up-beat and friendly.
His office runs very effieciently, it's a busy place, the office staff is very nice.
I did feel that a bit more information regarding surgery and aftercare could have been helpful. If I had to do it again, I would have made a better list of questions.
He emphasizes aftercare pleasantly but firmly, he actually called me personally a couple of days after my release from the hospital to see how I was doing.
He has a Support Group, both online and in person.
I rate him an A+
Bedside manner was great, although...I hardly saw him!
(I slept, a lot)
I guess I should add an update about my surgeon since I have already met him for my first consultation. My impression of him was that he was a very quiet yet competent man. The only thing I didnt like was that he didnt really go into the risks of the surgery with me. Well, thats about all I know at this point.
After a lot of research on the internet, I selected Valley Surgical for my surgery. My first choice was Dr. Boone. I first met Dr. Boone when at the information session that is required through Valley Surgical Associates. I found the session very informative and it was nice to meet both Dr. Boone and Dr. Ho. Both were very knowledgable and had a great sense of humor. Laurie and Jan are awesome! You can not make it through this without them. I had my consult in May and received my approval in early July. Dr. Boone will spend as much time as you need and will answer all of your questions. My surgery date is 9/18/00, the day after my 27th birthday. I can not wait.
Dr. Boone is a very quite & reserved man. I went to my consultation and he spent about an hour with me and my husband answering all our questions. He was very thorough and I feel very comfortable with him. His office staff are very professional, busy, and nice. At this point I would highly recommend him as a surgeon and will update you after I have my surgery. I have talked to several other people about Dr. Boone and have had nothing but positive comments regarding his knowledge & expertise.
Well my surgery is over and I have to say that Dr. Boone was fantastic!! He is so kind and caring he even came into preop room and again explained everything that was going to happen and inquired how I was doing. Heck he even held my hand cause I told him that I was getting a wee bit nervous!! Ha ha.. When I got home I had an email from a lady in Florida who is coming all the way to Fresno Ca to have surgery because her brother who is a gastroenterologist (sp) told her that in his opinion they were one of the best in the US for the LAP procedure. This made me feel even more competent that I had selected the right surgeon. I feel surgical competence is great but bedside manner is VERY important as well.
I had 1 office visit with him, my second visit is my pre-op on 7-17-00. However, he seems to be very carrying and understanding towards the battle of weight loss. The office is unorganized, I wanted to attend a support group prior to my surgery. I called and confirmed the meeting, however, when I drove from Hanford to Fresno, I found out it was never scheduled. This happened to several other patients whom I met that night. Everyone I met that night answered many of my questions. He comes highly recommended, therefore, it is hard to get an appointment with him. I feel that surgical competence along with a bedside manner make a doctor.
Dr . Kelvin Higa is a wonderful human being, devoting his life to the reduction of obesity and its related many ills, world wide by sharing his knowledge and skills in teaching other surgeons his technique. He has a fantastic up-beat manner which leaves you feeling that God is great and your life is just beginning to be wonderful. Dr. Higa's nationality is Hawaiian an Japanese.
He has always been available to answer any of my concerns. He expects you to follow his advice and exercise daily. I would rate him as a five star Dr. and surgeon. His surgical competence and bedside manner are tops. Dr. Eric Silverman, his anesthesiologist, should take notice and reform his bedside manner which at present is that of a badger. He is very good at what he does but just too arrogant with patients.
Dr. Boone did a great job of explaining all of my options with their benefits and risks. He was very patient and answered all of our questions. He appears to be a soft spoken man with a quiet sense of humor. Very refreshing qualities for a surgeon! Laurie, patient coordinator, and her asst. Jan, are wonderful. They will answer the same question as many times as you need, and keep smiling while they do it. The front office staff didn't leave that great of an impression, though. I felt like I was bothering them by asking a question.
Dr. Higa was an excellent choice! He was very informative and spent more time with us than any Dr ever has. Dr. Higa actually called me on my cellular phone on my way home after my surgery. WOW!! He made sure we understood every possible problem that could arise. He also told me that WLS is not for everyone so think about my decision very carefully. Lori and I worked very hard to get my surgery scheduled as quick as possible, being that I live in Arizona. She was very persistant with my insurance company. I would recommend Dr. Higa to anyone considering WLS. The aftercare program is great, meetings are 1st Monday of the month. The Dr's hold the meetings, again another WOW. I was very pleased from start to finish.