Yale-New Haven Hospital Hospital

The hospital is like a little New York to me. I have never seen so many people. I would like to say one thing about when your not in a private room, staff need to have strict policy for that. On the night shift the head nurse even told the young boy to sleep in the area the hospital provides and he gave her a hard time, and came over to me and ask if he could stay in the room. Putting me in a uncomfortable position. I think security should have been called.

The doctors and nurses all seem confident and able. It was other staff that I had issues with. I wonder if the people who work at the desks in each area know they are in hospitals. They were loud, rude, self centered, incompassionate, didn't speak professionally, and acted like everyone who went by the desk was a terrorist and anyone who called on the "button" was interupting them.

My only concerns were one nurse who came from a contact isolation room, didn't wash her hand, then came to meet me and shake my hand the day after surgery. Also, had a roommate with up to 8 or 9 visitors until 10 pm and no one got them out and then he got moved the first night, came back the next day, did very poorly the next night and had to go to ICU but that took 4 hours, needed to come home to get rest. Except for those two things, it was great! (for being hospitalized that is).

Not one complaint about the facility or the staff at Yale!

no complaints the staff was wonderful and very helpful

I was genuinely surprised at haw bad the hospital stay was, about how poorly staffed the floor was, and that no one really cleaned the room or bathroom in 3 days!
On the other hand, I have never been treated so well by the staff before and after a surgery itself. Doctors and anesthesiologists went way out of their way to encourage and reassure me, and I appreciated it a lot.

All in all it was a very good experience. Most of my nurses and the student doctors were exceptional. I did have one bad night/day where my call bell was answered but nobody ever came to help me and one nurse even argued with me and said I never called. That was an unfortunate day due to one lousy nurse.

Like I mentioned before, my children were born in this hopital, my grandchildren have been born here also, my personal experience has been good so far, and I hope that in the future they will still be the same.

This hospital was very good, the staff were very conscientious, though at time a bit distracted. They need to imporve the process for moving the clothes and personal effects to the patient rooms after surgery. Mine were lost for a couple of days. Outside of that 9 out of 10

I am very pleased with my surgeon, but not happy with the hospital accomidations