Westchester Medical Center Hospital

I was very impressed with the hospital and they were great to my family as they waited the long surgery!

The nursing staff were tremedndous. They all went above and beyond their jobs to make me comfortable. They were very professional and knowledable about the surgery also.

This hospital need to get more employees so they can take proper care of the patients

The midinght staff was horrible. I think they all thought they had the night off. I thought I was at a bar with all the caring on they did. The floor outside my room was being cleaned with a machine at 1:00 am. The on the floor Doctor doing rounds gave me pain meds which was clearly marked all over that I was allergic to. Make sure you ask what every thing is before you take it.The morphine drip was always working.

I could not have asked for a better surgical experience at Westchester Medical Center. Doctors, nurses, physician assistants, nurse practioners, medical students, and aides were all very, very nice. I never waited more than 2 minutes after pressing the nurse call button. I experienced almost no pain post-operatively thanks to the aggressive pain management philosphy of the staff. The food service brought exactly what I was prescribed to eat (i.e. jello, ice chips, broth) once I was cleared to eat. My room was clean and my visitors were courteously accomodated with extra chairs, etc. My only difficulty was when I reported the week before for pre-operative testing: I waited on numerous lines and had problems because of paperwork. In the end it took nearly six hours for a urine test, chest x-ray, blood collection, and an EKG, which is only about 15 minutes of actual testing. Aside from that, I highly reccomend Westchester Medical Center.

Operating room, admissions and recovery was excellent. However when I was on the floor, the nursing staff was horrible. My doctors did come see me 2-3 times a day and they were great, however the nurses did not care and they were not overworked they were too busy BS'ing in the lounge.

If there was a Hospital I could always choose to go to it would be that one. I live about 60 mins. from this hospital and I didn't mind making the trip.

The first night I spent in the PACU and the care was excellent. Once moved to room, the care was good. My only bad experience was with the meals. I was served 2 meals while there and both times they were wrong and nothing that I could eat. I was thankful that I knew what I could have and what I couldnt. I wasnt able to eat until I got home. Spent 3 days in the hospital.

My experience here was nothing but positive. From the facility itself to the staff. Everyone was great.

Immediately following the surgery I was in the Post Ansthesia Care Unit. The care I received in there was excellent. There was someone by my side at a moments notice, if I requested them to be. Once I was moved to a semi private room, the care slipped down to almost no care. My IV had backed up and the covering nurse did not want to put a new line in because she said I had bad veins. So she shut off my IV, which was connected not only to my fluids but also to my pain meds (the day after my surgery). I was in severe pain, running a high fever and when I would press the call button for the nurse, they would just shut off the light and not come to my room. I sat for 2 hours waiting for someone to come and help me. I finally had to call home and get my husband and my mother (out of fear and frustration) to come back and help me.