Westchester Medical Center Hospital
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I had a wonderful experience. My first night out of surgery I had my room to myself. My nurse was WONDERFUL! She got a small mix-up taken care of quickly so that I was able to get up and walk. She came whenever I needed her and was just so helpful. She was there whenever my machine beeped. I felt very comfortable. My only complaint was the big blood pressure cuff wasn't found until the day I left. My surgeon was very good but I ended up having more interaction with the students and the surgery fellow. The students were actually very helpful and attentive! Overall I am very satisfied with my care while I was admitted.
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my stay at the hospital was fair when i checked in thier were two nurses that were very rude and i had to report it to the head nurse and made a formal report. after the surgery when i was in my room it felt like an oven and the aides kept leaving the lights on at night it was a night mare. the day of departure thier was an ice storm and my ride couldn't pick me up they told me to wait in the lobby of the hospital until someone came.
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I was NOT impressed considering this was the major hospital for the area, a hospital where trauma victims are flown to from miles around. However, my personal experience at the time was terrible....I was put on a floor that was not familiar with bariatric patients after my surgery (because the bariatric floor was full). The nurses had no clue what restrictions I was on with food, drink, ANYTHING! I sat in bed AFTER surgery for 3 full days without pressure cuffs on my legs to prevent bloos clots...and not one person ever attempted to help me up and walk around. I didnt know it at the time, but you are supposed to get up and walk around to prevent blood clots after surgery....no one ever got me out of bed. My mother in law at the time was a nurse and was visiting me on the 3rd day and was SHOCKED & APPAULED that they had not gotten me up out of bed. She immediately grabbed all of my equipment, hoses, IV lines and got me up and walking. I had no clue that I could have thrown a blood clot at any time because of laying still in the bed. The first time they fed me they did not give me sugar free products and I had my first dealings with DUMPING syndrome. I was sick as a dog, and couldn't understand why. I asked the nurse what they had gave me...and she said you are on FULL liquids...so juice, jello, soup..e.tc... but the JELLO and JUICE were REGULAR with FULL blown sugar! They had no clue that bariatric patients had to have sugar free!! Needless to say I could not wait to get home! I was in a room with an elderly lady that had some strange condition and all she did was moan in pain all day and night....it wasn't as if I was with another RNY patient that I could relate to and talk to. The floor I was placed on felt to me like I was just thrown wherever they had room...but no one bothered to even check into my restrictions and requirements. When the surgeon visited me the first time after surgery and I told him what was going on...he was MAD! So...hospital stay TERRIBLE....SURGEON...was WONDERFUL!