West LA Kaiser Permanente Hospital

I just had my WLS on June 20th and my complete experience was amazing!! The nurses and the doctors were all wonderful and such a delight to be around. I had my own private room and my hospital bed was huge! It was so comfortable and I spent a lot of time getting in and out of it during my 24 hour stay. If anyone else has Kaiser and is looking to have WLS I highly recommend Dr. Um for the surgery and West LA Kaiser! I can't express how wonderful my entire experience has been. Thank you Kaiser and thank you Dr. Um!!!

My first impression of Dr. Casillas was that he was very direct in giving instructions about what I was about to go through, he seemed to care and all of the staff in the surgical dept were professional and to me I liked that. Dr. Casillas was polite, and took the time to answer all of my questions. I appreciated his candour and he has made me feel a lot more comfortable about the procedure I needed to have. He's not warm and fuzzy, but he's not arrogant either. I would recommend Dr. Casillas to anyone having a VSG.

Overall i was treated great everyone kept close eyes on me the robes were big and comfortable the bed was comfortable, i was hooked up to my pain medicine when i woke up , my doctor called my mom right after the surgery because he knew she wasn't there and just updated her on everything. My nurses were really nice took their time with me , the anesthesiologist's were very nice an took good care of me assured me i was in great hands my doctor was quick and efficient at this surgery great new hospital to stay !! my MD was fawzi khayat

Ididn't have the greatest experience at Kaiser W. LA - but could have been a lot worse. Feel free to send me a PM for more info about my experience with Dr. Casillas and W. LA recovery unit.

Dr. Kim was wonderful. From the moment I met him, through my post op, he has been nothing short of compassionate. He is very skilled in what he does, and I came through my surgery (4 weeks ago) without any complications. I was very comfortable with the verbage he used to explain the procedure, along with his bedside manner. I would recommend him to anyone, and I would go back and use him all over again.

Great first impression from Dr. Casillas. Office staff very helpful. My visits with him were great, he does not waste time and is very honest with you. I agree with the review before wish the after surgery care from Kaiser West LA would of been better especially when I was in pain. It took them an hour to respond to me having to go to the restroom so they could on hook me. The nurses on my first night need to be better aware of what we go through with this surgery,physically and emotionally. The next day after we complained everyone was making sure I was taken care of. Glad my husband was there. As a surgeon he did a great job. The program has a great follow up staff that I can call any time and has also called me to check how I was doing.

So far so good...can't say I really have any complaints. If there was anything negative about the experience, it would be all the time I had to wait around the hospital to do labs and meet all of the surgical staff the day before surgery, and additional having to pay for parking (which added up quickly). But the doctors, nurses and hospital staff were very nice, patient and understanding.

I was treated wonderful here. The gowns were for a bariatric patient. They also had oversized hospital beds for bariatric patients. They allowed my husband to stay with me both nights in the room and provided him with a recliner and bedding. The room was very quiet and peaceful. The staff came immediatly when I called and was on time for all pain and nausea medication. I am a nurse and very impressed with the facility and top notch nurses. All the nurses were very friendly and seemed happy in there jobs. I would definatly recommend this hospital to anyone.

When I first met Dr. Casillas I was impressed with his confidence, and self assured attitude. I like a doctor who enjoys what he does, does it well and is not afraid to be confident! The stall at Kaiser West LA were nice and efficient. WHile Dr. Casillas repeatedly warned my of the possible complications and riskd. He and his staff gave me full information on post op eating, foods, menus, etc. I was never told of the pain and discomfort I would have! I give him a 8.5 out of 10, (10 being Perfect.) He is very competent and his bedside manner is good. I am a big baby and would have liked to be pampered, but oh well, that's what hubby is for.

First Impression:rnVery pleasant. He was extremely clear in his descriptions of the various surgeries and what I need to do to be prepared for the surgery.rnJe seems to be more inclined to suggest the Rouen Y instead of the Sleeve.