University Medical Center Hospital
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The nursing staff was AWESOME!!!. One nurse actually told me that Dr Syn has frequent meetings with them to talk about the care his patients should receive
The night nurses were awesome. Unfortunately, the day nurses ignored my concern regarding an alergic reaction to morphine and I left there itching and uncomfortable.
WAS TREATED VERY WELL, THOUGH I REMEMBER VERY LITTLE OF MY STAY, AFTER MY SURGERY, MY MEMORY WAS NOT CLEAR ENOUGH FOR DETAILS
This was a 1st class hospital, however one week before my surgery we drove 300 miles so I could do all the pre surgery items ie, bloodwork, xrays and ultrasound. This took forever and I was almost last for my Dr. appt. I had a letter from the Dr. stating what I needed done first and when I told the person at the admitting desk that I needed to speak to a specific person he said "it's ok we will take care of you" I later found out that I had missed my 8:00 appt. the above mentioned specific person was to have taken me there. This caused a great deal of confusion. I wish now that the person who did my admitting would have listened to me better. I would still go back to UMC if I lived in Lubbock.
I loved the staff, each person I came into contact with was great. I felt like everyone really cared about me and how I felt. I really loved my nurses and tech on the floor that I was on. They were probably about my age if not a little younger (which is young) but they called me honey, sweetheart, and I really liked that. They made my stay a lot better. And they always checked up on me no matter what I needed help with they would help me out. I couldn't thank the hospital staff enough.
UMC is a great hospital. It was very clean and properly equipped for my surgery. I would use UMC in the future if needed and was impressed with the staff.
I can't say enough good things about the hospital and the staff. Everyone is very knowledgable and proffesional. Great service and great patient care.
