St. Agnes Hospital Hospital

Skilled, caring, compassionate, and professional nursing staff made a painful and difficult procedure a lot easier than I ever anticipated. Kudos to the surgical team... their knowledge and experience was visible from pre-through-post surgery. I would recommend this facility and this surgical team highly and without hesitation!

The daytime nurses were wonderful, but the nighttime nurses were awful. I had to buzz them 3 or 4 times each time I had to use the restroom. One time, I had to unhook myself because no one came to help me. I was not happy at all and couldn't wait to go home.

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I had a wonderful experience with St. Agnes. As soon as I was scheduled for a date, the hospital called and got my pre-op info. I went in for some testing & the nurses were great. On the day of my surgery, everything went so smoothly. I checked in, was taken back to change, received my IV, and my friend was allowed to sit with me until time to go. The anesthieslogist was very funny & calming. She gave me the drugs & the next thing I know they were whisking me away. the last thying I remember was being on a small table. They woke me up & I was being wheeled into my private room. Things are a little here & there cause of the excellent drugs, but even with the short staffing, the nurses did their best to accomidate my needs. I would recommend St. Agnes to anyone.

The hospital provides good support pre-op and follow-up care after discharge...The care right after surgery is terrible. Hardly any of the nurses speak good English. There was no accommodation to help the obese patient get out of bed. My bed linens were not changed the whole time I was in the hospital. I was not offered a bath or assistance bathing, nor was I given a clean hospital gown until 2 hours before my discharge. I had to request a special commode for my room because the toilet was too low and then the commode was only emptied once a day if that. Thank God for my husband. No one offered to get me out of bed for a walk. Had I not taken the initiative myself, it would not have happened. I was very disappointed with the inpatient experience. I have discussed this matter with the surgical team and I am hoping to get a survey from the hospital regarding my experience.

There were a few nurses who seemed to slip through the holes in the system to become a nurse. One mainly, a male, was just not useful at all. My iv's were always beeping, my pain meds too, and he wouldn't do anything till I had someone else come in. Plus the fact he didn't speak english very well.

This hospital was extremely clean and very efficient during the week. The weekend nurse I had was just plain lazy and did not want to do anything!

The staff of St. Agnes from beginning to end treated me with the upmost respect and made sure I was comfortable at all times.

Overall I had a good experience with St. Agnes. It wasn't really conducive to resting for me, between the pulse/ox thing that kept going off every time I moved and the people prodding me every hour or so. However the nurses were all lovely as were all the technicians.

I was on 4South The first day and night (while I wasn't able to get out of bed unassisted), I had to use the call button for 3 separate equipment issues - It took about an hour to resolve each one and involved multiple pages - two were resolved because I mentioned the issue to other staff who came into the room for other stuff. I was also in a room right next to the nurses station and found things to be very noisy. For all but the first overnight shift, the nurses responsible for my care were excellent. They did frequent checks and made sure that any concerns I had were addressed.