Saint Joseph - East (COE) Hospital
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I thought overall the staff at St. Joe's was the best I had experienced. My daughter has had about 18 surgeries and has been in every hospital in Lexington, Pikeville and a couple in Tennesse and at Norton in Louisville. We thought the staff at St. Joe's was the nicest we had experienced at any of them. They are friendly and was there to help. They were quick to respond when I needed them. My daughter was in the hospital at the same time I was. We have talked about how nice everyone was. She likes the rooms she stayed in at Norton best, but I like the rooms at St. Joe's because of the extra seating area for the family. Anyway, the staff was wonderful and I will continue to express that to others I talked too. I will focus in the future of using the Doctors that use St. Joe's. Thanks for everything!!!!!!!!!!!!!!
The hospital was nice and clean. The staff was excellent. The floor was a bariatric unit. It was great.
St. Joes East is the best hospital I've ever stayed in. I was so apprehensive to have my surgery, because of my previous experience with surgery at another hospital. It didn't take long to have those concerns squashed, as it was quite apparent that St. Joes East staff are very competent with their care. They are very accommodating and friendly. They are size friendly and understand the needs of a plus sized patient.
I give them an 11 on a scale of 1-10, 10 being excellent service. Thank you St. Joes East for taking care of me.
I had 4-5 nurses and 4-5 nurses aides and all but one were wonderful. They were very attentive and they really seemed like they cared. I didn't have to worry about pain meds I asked and they were right there. I was very happy there. and would reccommend it to anyone.
Pain management was almost not existent. On average I waited 1-2 HOURS!! after calling for pain meds. I was in the worst pain I have ever experienced and would beg to please bring me my medicine when it was time and they would just say "were busy, and short staffed, sorry' To me it is unacceptable to wait for an hour for a nurse to respond to a call. Even when I called for help to the bathroom or to get out of bed they would be hours coming to help. I was told that they expect the patients family to tend to the patients and not rely on the hospital staff to assist patients. Totally unacceptable to me!