Rochester General Hospital Hospital
I have known Dr. DB (Dr Dibenedetto) for about 5 years now...he is extremely brilliant...a tremendously caring person who always puts his patients first...he cares about you as a complete person...physically, emotionally and mentally. Three years ago he saved my life...I would HIGHLY recommend him to any one who is need of surgery.
He also has a dedicated and very supportive 'team' that supports you and walks with you through the whole journey...his staff is very helpful, informative and supportive.
He has a complete before and after care program...after researching this type of surgery on-line, I realized that Dr. DB has the most complete and supportive program out there.
Basically...I would trust him completely with my life!
I had my first informational meeting with Dr. DiBenedetto September 23, 2004. He was very informative. He had 2 patients that he performed surgery on at the meeting so that anyone who had questions about what to expect after surgery, you could ask them.My first consultation was Oct. 26, I talked to the Physician Assistant first and we went over my medcial history and she did a examination before I meet with Dr D. I was very comfortable with talking with him and going over my concerns and he was very straight forward and to the point, which I like.His staff was very pleasant and helpful, before I left they made an appointment for me for a sleep study and gave me the numbers to make the appointments to see a nutrition therapist and psycologist. Which I was able to have all appointments in November.Dr D. wants his patients to lose 20 to 30 lbs and he gave me confidence that he knew I would lose weight before my next appt. the end of Nov.He also gave me a letter guide to give to my primary physician so that all the information that the insurance company needed for approval would be included to make sure that the process would go smoothly. I have Community Blue and he said the longest it took for approval from them was 3 days. I decided to have me surgery done By Dr.D because of his program. He has a Bariatric Team that follow you through the entire process from day one.
I liked him and felt comfortable at the informational meeting. My opinion of him really hasnt changed. The office staff is very nice, but they did seem to lose my paper work one time to many. That was upsetting to have to wait while it was tracked down. I really dont not like anything about him.They have a good after care program, they have started a support group for his patients.They address the risk of surgery very well, you have no doubts at all of what your getting into!He is very good,but he expects you to do your part. Which is a good thing, you need to be commited to this!
Dr. DiBenedetto first struck me as very serious, possibly leaning towards aarogant.
Over time, I began to realize that yes, he is serious and good at what he does- but his heart is in the right place. He has an understanding of obesity and takes a very empathetic approach. He believes in this surgery as a life saver.
His office staff is very nice.
What I like least about him is that he can be somewhat curt in his bedside manner, but he is very professional.
Future patients should know that he will no longer perform surgery without a 20 pound weight loss proir.
The practice is very aftercare oriented, and have set up support groups and the office staff are available by phone and will immediately ask the Dr. about any questions and promptly return the calls if needed.
Dr. D. definitely addresses the risks, and provides a three hour course with teh nurse before the surgery to re-emphasize the risks.
Overall, he is very good- highly recommended.
I think a surgeon with competence is much better than having bedside manner alone, but having both is great. Dr. D., like I said, can be curt, but also is very available to his patients and it is easy to tell that he cares a lot about thier wellbeing.
Update: I have had to call a few times with some pain issues, low iron, and hair loss. I have to say that I am very pleased with the follow up. Each time I have spoken with Dr. D. personally and he has given me tips and info. needed. I have had scripts mailed to me, very convienent. I feel very comfortable calling, and never hesitate to call with an issue. Kudos to Dr. D. and his office staff.
I wasn't sure if I would qualify for the surgery, so I went to an informational meeting with Dr D. To my delight, I do and have been to the doctors office alot. I've been approved for surgery by my insurance - only after sending in the request 1 time. My insurance never asked for any additional info. So far, the staff is wonderful - very polite and answers all my questions with no doubt.
I met Dr. Di Benedetto on March 4 at an informational meeting. I was very impressed with him. I had my consult with Dr. Di Benedetto on March 30 and feel even more sure that I have made the right decision in picking him to do my surgery. The staff was all very friendly. I felt very comfortable with everyone I came in contact with while there.
Since the informational meeting the doctor has made some changes to improve the program. He is now asking that patients lose between 20-30 pounds and is working on setting up an exercise program for pre-ops to build up muscle mass. The aftercare program is a structured one from what I know so far. I feel very confident in Dr. Di Benedetto and his staff. He was honest about the fact that Independent Health has not approved him yet to do Bariatric surgery which I appreciated. He said we could get the ball rolling and hopefully they will have approved him by the time I get everything else done.