Portsmouth Regional Hospital Hospital
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My surgeon is the best for what I needed and wanted. He was very good at explaining what took place and what to expect.
The staff was absolutely wonderful. I had a private room, the nurses were funny and helpful, and they never once made me feel uncomfortable.
Wow I met my surgeon for the first time today. I was almost in awe. There will pretty much be three men that will make a life impression on me, one is my husband...the second is my son and the third is John Gens. I immediatly felt a trust which doens't usually happen with doctors. His office staff seemed pleasant and the office was comfortable and pleasantly decorated. Looking forward to meeting with him again.
I met Docter Gens once. I will see him again on in a few days. My first impression of him is that he is very "matter of fact". He is straight forward and is a "tell it like it is" Docter. I wouldn't have it any other way.
Dr. Gens answered every question and is no doubt, the best Surgeon I could have chosen for this procedure.
Dr. gens is great. He is patient and kind. He makes you feel as if you are his only patient. He encourages questions and phone calls. ( I am sure he will regret telling me that) He was great with our 14 year old son who had questions about the surgery. I can't say enough about him.
I loved doctor Looser...he is a straight up, tell you like it is kind of guy...rnDr Genz also assisted in my surgery, the two together are a perfect pair, with dr loosers straight forward approach and dr genz' awesome bedside manner it was a great experience!!
Pre Op: Dr Paciulli's schedule is full but her office staff put me on a waitlist in case someone else cancelled, and 2x has actually phoned and moved me up to an earlier appointment! I have a hunch that the seemingly curt atmosphere is professionalism rather than anything else.
