Mercy Hospital (COE) Hospital

Keep in mind that this is a very difficult operation for anyone to go through. It is not meant to be a Condo or five star hotel. With this in mind, I felt many times nurse staff had their hands full and you just have to be patient at times for them to get to you. I did not have to worry about the food there and the reason for that is obvious. Dr. Gluck was present much of the time and visited often. I think the nurses are covering too many patients, but yet this is an intensive wing for them to work in.

Over all I recieved very good care. (of course there are some staff who are just there thankfully just one night) I do have to say all of the staff were the best even walking the floor and another nurse would check on you to make sure you are ok. the Blood draw staff bite. They don't even want to find your vein unless you tell them they are not going fishing you get one chance. They all so have troble reading when your chart has no plastic only paper tape and you have paper tape on the shelf on the tray (actucal had 4 rolls in my room for me so people would not use plastic) A big thank you to all of the staff on the fourth floor. Thank you.

The staff was mostly wonderful and caring but as with any hospital you have at least one staff member that is grumpy, non caring, or inconsiderate. And of course myself and my roomie ended up with one pca that was not very receptive to caring for us...but all in all the rest of the staff (especially Lori) were awesome.

the nurses that took care of me are specialized in handling bariatics patients they are warm funny an caring people who will go out of their way to make you comfortable.

I highly recomened this hospital and my surgeon, Dr. Gluck. The staff at the hospital are aware of the deatils of his surgery needs and makes sure they are met. They are very supportive of the follow up procedures that the surgeon requires - eg walking, sipping, logging intake/outtake, etc.

Overall, I received compassionate care and quality services. There were a few nurses that stood out as excellent examples of care. However, there were a few times when I could not get anyone to respond and one time it was a crisis situation late in the evening. That one experience of waiting almost an hour for vital help has cast a negative shadow on what was a very good hospital experience.

This was my second major experience with Mercy Hospital. I was just as comfortable there, if not moreso, than with previous experiences at Hackley Hospital.

Mercy Hospital has a very caring staff. They are very sensitive to their patients and families.

Very accomodating to patients and families. Great surgery and post op floor staff. Felt very comfortable there.

There is always going to be some staff that are not able to accommodate to everyone. But some were just down right rude and the head nurse witnessed this and told me she did take her aside to talk to her. First night in the hospital I shared a room with another baratric patient and she did not have a good time after the surgery, she ran into some problems, so everytime they would come in to check on her or her IV my IV would get bumped or pulled (which didn't feel good) and the lights would get turned on and which that cant be helped so i would then be awake. So all in all to get a good rest in the hospital for a good recovery ask for a private room. Which worked wonders for me after the 2nd night.