Hurley Medical Center Hospital
Dr Farhan, was a great doctor i would recommend him to others, as he is down to earth and caring. He was great with my family after the surgery and answered all their questions! He spent time talking to me about things both before and after my surgery. He has great bedside manner, and even signed my comfort pillow the day he told me I was going home!
At Hurley the nurses would yells at each other done the hall in the middle of the night, sing songs, and wild laughing was heard as if a party was going on. I was almost given someone else's medication but I spotted the nurse hanging the IV and asked what it was, thank god. She realized it wasn't for me. She also tried to give me a whole large pill in the middle of the night, and thank god again I wasn't asleep because of all the goings on, and I told her I shouldn't have whole pills. Otherwise I might have just taken it. There were also other nurses that were very bad and tried to do the least amount they had to. The whole nursing staff, in my and my husband's opinion was undertrained and unprofessional. There were a couple of excemptions. All and all, it was a hell of an experience.
I do want to say the the Physician Assistant was great and so was my surgeon and the whole surgery team. However, the nursing staff was the worst I have ever experienced and I hope I never have to go back there again!!
Dr. Farrahan was very professional. I would have liked more bedside manners...I don't like to feel like a customer.
I have read very poor reviews of Hurley and was prepared for a bad experience. I am a healthcare professional and was planning that I'd likely have to take care of myself, but I was pleasantly suprised. I was cared for by float nurses and orientees but that didn't bother me a bit, they were all very good. I did refuse a few things (scheduled blood sugar checks) because I felt they were unneccessary, but I was convinced by two nurses to allow two of the four ordered. They offered good reasons to do them (which is what I was looking for) and I agreed. I and my roommate were awakened at 0400am for our labs to be drawn, but that is just the way surgical units work. Surgeons want their numbers before they round in the morning and the way to get those numbers is to have labs drawn that early. No problem.
I was having issues with a low heart rate and lots of ectopy (funny little beats) and was very fortunate that I had float nurses from Caridac ICU caring for me. They, like me, didn't really freak out at all about them. I knew it was okay, and fairly normal for me, and so did they. The regular Burn Unit (where I was housed) nurses were a little freaked out, so it truly was fortunate that the cards RN's were taking care of me. I guess I received some Atropine (to speed up my heart rate which got into the 30's) in the OR and when I asked my surgeon about it, he said that he hadn't known about it until after the case was done. I was glad that anesthesia (I had a CRNA student) too the inititive to intervene without interrupting the case. Impressive.
Though I was housed in the Burn Unit, I was bunked with another LapBand patient. I had read a review where someone was bunked with a burn patient and was hoping I wouldn't be. Only because they need to eat, eat, eat and me being NPO it would be hard to handle smelling a roommate's food.
Day two found me not seeing my nurse(s) until after 11:00am, but the Charge RN came in and took care of my needs. My nurse and her orientee (who just left the hospital where I work-and was a cardiac ICU nurse) had one other patient who was a big burn and those dressings can take hours. That was why I hadn't seen them. Again, someone else may have rated that as poor, but I understand the time needed for that level of care.
The only other negative I can think of was my poor husband didn't get to eat anything (we arrived at the hospital at about 6:50am) until after I got settled in my room at about 4:00pm. The communication was lacking after the surgeon came to chat with him and told him that he could probably see me in about an hour. No one ever called for him to see me post-op and when he asked the volunteers at the desk, they were unable to help.
One thing that did strike both my DH and I was that EVERYONE was SOOO nice at Hurley, from the personnel to the other families and patients. It was all in all a good experience and I would not hesitate encourage someone to go there for Bariatric Surgery (caveat: with Dr. Wagner).
Dr. Farhan seems to be very professional and personable. I like his direct manner.