Henry Ford Hospital (COE) Hospital
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The first time I met Dr. Genaw I thought he was a blunt person. He did not accept excuses. He told you what he wanted from you and expected you to do so. I loved him. I am the same way, so it was a good fit for me. He is a caring Doctor and has the best sense of humor. He and the staff are wonderful. I never left there wondering about anything. Whatever questions I had they answered to my satisfaction.
I was teated with respect and compassion. My needs were met by a pleasent crew with very good attitudes and people skills. I can not say enough about how they cared for me and met my needs while treating my like I was there only patient they had on there work load.
When I met Dr. Genaw I was extremely shocked by how laid back and easy going he was. He chit chatted with me, not at all like I expected. I was under the impression that I would be grilled and asked one question after the next defending my reasons for seeking syrgery, but the complete opposite was what I found. His nurses were very kind and curteous, working effeciently and often apologizing for the short wait to see the doctor and the nurse manager. He answered the couple questions which I had without any delay. He reviewed with me the medicationa and vitamins which I would be required to take after surgery.
First of all Dr. Genaw is my cousin's surgeon so I was prewarned.rnHe is a no nonsense yet compasionate man with a wicked sense of humour.rnI knew what I was asking of him and he did not belittle my fears or make light of my risks.rnThe staff especially Wanda are caring and kind.rnThe blue binder is imfamous and helpful just cumbersome.rnI wish there was some way it could be uploaded to the internet so I could access it everywhere I have access to the internet.rnThe risks of surgery for me are greater than a lot but with some alterations in my meds I should be fine since the facility and staff are superb.rnrnrn
I really liked Dr. Carlin when I met him. His office staff was very knowledgeable and pleasent. Dr. Carlin was straightforward, but respectful and caring. He answered all of my questions throughly, and I had a lot of questions!! He talked a lot about after care, and emphasized the role of the dietician, and the heath psychologist, as well as the role of exercise. He frankly discussed the risks of surgery, and talked about co-morbid conditions. He was also very clear about NOT having surgery if I was ill, why not, and promised he would get me in as soon as I was well. I haven't had the surgery yet, but so far he gets 10/10. I think that both competence and bedside manner are important in different ways. I want a surgeon I am comfotable with, but that doesn't help if they are an idiot in the OR. On the other hand, they may be brilliant in the OR, but if I don't feel comfortable discussing something with them, then they may not have information that they need.
The only bad thing I have to say is this: They didn't have anything to offer me for a sore throat, everything they tried to give had sugar in it and they were searching but couldn't find anything. They are an amazing bunch of people there. They take care of all your needs and when you push the call button they are there within 15 seconds most times. They give a nice comfy bed for your visitor to sleep on too. The rooms are private and really big, I loved the extra space. Its just a great place to go to.....
Dr. Carlin, well I do not have anything but wonder things to say about that man. My first impression of his was intimidation because he really is a cutie.. I am in awe of him. He is the only doctor/surgeon that I have ever met who relates so closely to all of his patients. His bedside manner is unlike anything I have ever encountered in my entire life. He takes the time to speak to you, to get to know you, yes, you.. for who you are. He listens to you. He takes personal emails and phone calls from you. He is there for you through the entire process and beyond. He is a rarity in his field. rnrnHe will walk you through the entire WLS process and determine if it is right and you are ready. He is articulate in his explanations and understandings of his clear expectations of what he wants from you and for you. His aftercare program is structured. He address all and any risks of surgery. rnrnI would rate Dr. C. with a rating that would not and could not ever hit a scale. There is not a number that would justify who he is and how he treats his patients. rnrnHis surgical competence is well renowned. His bedside manner is beyond anyone's expectations. rnrnHe would always be my first and only choice.