Henry Ford Hospital (COE) Hospital

Dr. Carlin immensely rocks! He is personnable, precise and professional. I went into surgery on Feb 1st 2016 in a size 18. I just bought size 8 jeans. Dr. Carlin, Wanda S. and the entire staff are my Super Heroes!

Dr. Carlin is awesome. The program at Henry Ford Hospital is great. They make site you have the resources you need to be successful. Highly recommend the program and Dr. Carlin.

Dr. Carlin is fantastic, he has excellent professionalism , he is concern about his patients health as well as concerns . Dr.Carlin make you feel comfortable about asking him any questions as well as comfortable and confident with your surgery choice. Dr. Carlin entire team is fantastic. I had met with two surgeons prior to Dr. Carlin and he was the only one I felt comfortable with and knew from first impression he was the surgeon I wanted. I would highly recommend him to everyone . Happy in MI .

I have no complaints. I went from 255 to 170 in no time. He was great. No problems to report.

When I decided to look into WLS, I went to several seminars. I ended up deciding on Henry Ford Main in Detroit with Dr. Carlin. I liked that they had a very structured program, and it helped that Dr. Carlin had a great bedside manner, was very kind, caring, and never rushed appointments. He always took the time to answer any questions I had in depth. On day of surgery he made me feel completely at ease and I trusted him 100%. I do not regret my decision to have surgery with Dr. Carlin! He's definitely the best-of-the-best in my eyes and would recommend him to anyone considering bariatric surgery! I am now 3.5 years post-op VSG and maintaining my 151 lb weight loss! THANK YOU Dr. Carlin!

My name is Patti Milne I had my surgery 2 years ago and it was a great sucess I have lost over 250 ibs and am still loosing slowley, Dr Genaw was a great Dr. His staff and all of them treat you with great respect and when your nervous and scared this is the kind of Dr that any patient would want to have, I was kept in an extra day because of my bloodpressure and was released on day 3 to come back to Canada my home. Thanks to Dr. Jeffrey Genaw he changed my life for the Better and so did I. I had the Gastro Bi-pass and it was a great success.

I was very happy with my surgeon and the staff at Henry Ford Hospital in Detroit. This hospital was out of my HAP insurance medical network. Even though my network had a bariatric program, they required me to have the surgery at Henry Ford because it was rated as a Center of Excellence. That spoke volumes to me. Insurance companies don't put out money unless they believe that services will provide optimal results. I guess they don't want to pay more out if things go wrong. They give you 3 months to lose a small percentage of weight so that the liver will shrink and give them more room for laproscopic surgery. If you can't lose the weight, you may not be serious enough to follow the program. You will be surprised what you can do if you want something bad enough. I don't miss the wild craving for Coca Cola, chocolates and chips. I am getting a second chance at life. Thanks Dr. Genaw!

The hospital was filthy!!!!!!!!!!!! Most of the nursing staff I dealt with were very cold and rude.

Dr. Genaw was pleasant and professional. However, If I had it to do over again, I would go elsewhere for my surgery. Henry Ford Hospital is located in the middle of a ghetto (horrible) and the staff there were the most unprofessional I have ever seen in hospital setting. It was the dirtiest hospital I have ever seen in my life. The staff in the Bariatric surgery department were nice, but made several mistakes, such as failing to enter appointments into the computer which resulted in me driving over an hour to find out I did not have an appointment (even when I had an appointment card stating I did). I also felt like they were very controlling and there was always this implicit (many times explicit) threat that if I did not comply 100% with EVERYTHING they said, my surgery would be delayed. The very worst part was that Dr. Genaw's practice takes many patients from Canada, which backs things up for everyone else. I had to wait an additional 6 months after I received final approval, because they were so back logged.

My basic complaint is with the nurses...all shifts. When my morphine pump was removed, & I asked for pain meds....it took over an hour to get them. I asked for them 10 mins before they were due. I was miserable most of my 24 hrs there. I asked for more ice chips during the midnite shift...the nurse told me "ice chips are not a priority right now....I've got a critical emergency in the next room & can't get them for you now". They sure were a priority for me....it's all I could have & my mouth was so dry, I didn't even have any saliva to swallow. Also, I was taken for a test to see if my pouch was leaking. After the test was done, I was wheeled into the hallway, & there I sat for 15 mins, waiting for transportation to come get me. Finally I got out of the wheel chair, arranged all my tubes & started to push myself back toward my room. Someone from xray came to my rescue, but I was so upset. The discharge process was equally frustrating....I could go on & on. Needless to say, I was not happy. This is unfortunate because I've had surgery performed previously at this hospital, & didn't have any sort of problem.