AdventHealth Bariatric Surgery & Metabolic Medicine at Celebration Hospital
I was referred to Dr Smith by satisfied patients. He is kind of quiet and has a quiet sense of humor. I felt very confident in his ability and that he would be precise and consistent in his surgery practice. He came to see me everyday in the hospital and while in my experience he is not a "hand holder" type personality I was very pleased with his care, concern and follow-up. I had a few small issues immediately post surgery that were not really related to my WLS but we were concerned for a short time about a possible clot, and both he and Eric (his PA) were very responsive and proactive.
My first impression of Dr. Smith was that he is quite shy. He gets right down to business. He is very detail oriented. I noticed that he is left-handed, and I like that since I am a lefty as well. He spent a good deal of time talking to my husband and me about the surgery. He answered every question, and I felt more and more assured that I have chosen the right doctor. His great emphasis is on safety and quality. He also emphasizes aftercare more than anyone else I've heard of. He addresses all the risks of surgery in detail. I have only met him once, and I will go to his office to see him again before surgery. He is very caring, careful, and really a great guy. I would like to see him crack a big smile, though. His office staff is beyond belief! When I got there for the first pre-op visit, they were hugging me, and acting like I was one of the family. I've never had medical staff treat me in such a friendly manner in my entire life! It was wonderful.
#1. Very quiet man.
#2. I gained more respect for his skills as a surgen.
#3. Very "in the know" if you have a problem, they will help you.
#4. Haven't found anything wrong.
#5. It takes a long time to get to see him(2 years for me) once you are put on the waiting list but, it's worth the wait.
#6.He has a very strong after care program, and you had better follow it!
#7.His staff is the greatest with the after care help, you can call, email 24/7 if you have a problem or just a question.
#8.He tells you right up front that this surgery is risky and you could die from it. He pulls no punches.
#9. On a scale of 1-10, 10 being best, he is a 10!!
#10. I would have to say that his surgical competence is the best. Because he had to "pull a rabbit out of his hat" to put me back together. My 3-4 hr surgery lasted 10 hours, something about the way the good Lord put me together he had to reroute his normal reroute. His bed side manner is good also. He will answer ANY questions that you have.
I found Dr. Smith quiet but kind.
I still find him this way.
His staff are great, I always get a response when I call.
I liked everything about him.
He really cares about you.
He is very adament that we know up front what is expected of us after our surgery.
He has support group meetings, an eating plan and a nutritionist.
He had a lot of information about the risks and freely shared his thoughts on this topic.
He had us look at a video that had all the pros and cons of each surgery.
On a scale of 1-10 I rate him a 10+.
He is competent in every area.
I spent a lot of time researching surgeons, Dr. Smith had everything I was looking for, skill as well as a caring manor.
I was so excited to be having my surgery at Celebration Health. However, I was very disappointed with my 4-day stay.
Their pneumatic tube system runs right under the bariatric patient rooms on the second floor - kept me up every single night without fail. The room was either too hot or too cold, and they need to put mattress pads on the bed to absorb sweat. We are fat people, we are going to sweat when lying on plastic in an 82 degree room!
The TV/internet system was a major joke! Broke the first day I was in my room (Tuesday), and stayed that way until Thursday when a repair man came and spent 3 noisy hours trying to fix the darn thing. Then the company that runs the system charged me for 4 days when I couldn't even watch the lousy thing the whole entire time I was in there. They need old fashioned TV's so you can just lay in bed and gaze at the screen. That moveable thing above your head is really off-putting.
I don't have any serious complaints with the nursing staff. Most of my needs were met in a timley manner. Night staff was the best.
On a scale from 1-10, with 10 being tops, I would give them a six. To say I was very disappointed would be an understatement.
I first contacted Dr. Smith's office in September 2003. They sent me the initial paperwork and I sent it back in October 2003. My first appointment with Dr. Smith was in February 2004. I had a list of about 30 questions but most of them were answered between the video and Dr. Smith going over things with me. I had a friend with me who was also looking into the surgery. Dr. Smith was very patient and kind. He not only answered all of my questions but he answered hers. He told me that safety and follow-up were his main concerns. He is very good at explaining the risks and his program for pre-op testing and follow-up. I was extremely impressed with him. I spent the next 8 months fighting insurance and finally had my surgery on 09/30/04. The surgery went great but I developed a heart problem about three hours after surgery. Dr. Smith was right there consulting with the cardiologist at 11pm the night of surgery. Sue Wood, hi bariatric coordinator even visited me in CCU both days. She is really nice and makes sure that his patients are educated. I attended her pre-op class. I have had some problems post-op, mostly my heart, dehydration and some nausea. Dr. Smith, Eric his PA and his staff have been wonderful. I have always been treated with respect and caring. Denise has been great. She put up with me calling for a year and she has always been great. I am now 9 weeks out and I know that Dr. Smith and team are the only ones for me and I feel blessed to have Dr. Smith as my Dr. I have referred two of my friends to him already. One has had her surgery and is doing great!! The other is awaiting insurance approval. Both are very pleased with Dr. Smith. Dr. Smith is AWESOME in my book!
Dr. Smith is all about business. He is very thorough and safe. He is revered in his community, and his reputation is well deserved.
In the hopsital he was there every day, and he is once again very safe.
He strongly emphasizes after care, and he has a great program.
Though I do not have a "personal" relationship with him, I have faith in his ability. I only wish he was a little more personable with his patients...
I had no complications from surgery.