Baystate Medical Center Hospital
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I had a excellent first surgery experience,the staff at Baystate was very caring and willing to help in any way they could.
Best post -op nursing staff in the valley. I had some recovery complications and the hospital and staff were more than prepared to handle them or anything else that came their way. Plus the bedside manner was wonderful. Especially the nursing staff of Centennial 6 and the surgical/trauma teams.
baystate medical is a very professional, clean, and accomodating hospital....I never felt once that I was being judged by my size...all the nurses were very nice and compassionate....I think they did a great job....
Just about everything was good about my stay except a few very important points. I was having a breathing problem (see profile) and had 2 unresponsive and uppity nurses. Other than these 2 night nurses, the care I received was fine. My brother told me that the woman in the family waiting room was didn't do her job and made personal phone calls the whole time he and other families were waiting. She had promised to tell him when I was in a room, after several hours (and many of her personal phone calls), my brother went up and asked her and she said I'd gotten a room an hour and a half ago :-( . My brother said she was snippy with him when he got upset about that. They also messed up my paperwork describing which type of RNY surgery I was supposed to have, which worked out fine for me but could have been disasterous in someone else's situation.
this hospital is big. To me anyhow. The nursing staff for the most part were very good.
Some were alittle more "mean" than the others. some were very sweet.
My stay at this hospital was good.I had two sets of nurses that were wonderful and one set(RN & aide) that weren't very pleasant.Overall it is a very good place.
