Thomas A. Jones Bariatric Surgeon M.D., F.A.C.S.
He was very nice. I flew my mom into town as she wanted to go with me to meet my dr. We were with him and his nurse for several hours. They both took the time to answer all of our questions we had along with concerns. He never rushed us. He was very patient with me and I felt very comfortable talking with him about my procedure. I know by the end of our appointment that I wanted to have the surgery and he was going to perform the procedure. His staff was very polite with us. Dr. Jones talked about the pros and cons of the surgery, the aftercare, what I would be going thru for the rest of my life, my changes that I would be experiencing, side effects, the risks of the surgery, what to experience after the surgery, and what I need to do while I was home. I would rate him very high and both my mother and I were very pleased with him and his staff.
Dr Jones is very kind. He has alot of experience and he didn't make me feel bad about my weight at all. He is a very busy man, but does not make you feel rushed. His office staff is awesome. I had to wait awhile for them to fax my information over to my insurance, but after that everything went very fast. He informed me of all the risks of the surgery. I would recommend him to everybody considering the gastric bypass!
Dr. Jones was a professional in every way. In my pre-op visit he was clear and direct and made sure that I was aware of what the procedure entailed and the risks involved.
In terms of his bedside manner, he left a little to be desired. As I was being prepped for surgery at 6:00 AM in the morning, he stopped by for approximately one minute to say hi before running off to a meeting. I have not seen him since. I was discharged from the hospital on Christmas, and I assume he was home that day. Since then, I have not heard from him and I don't know if I will ever see him again.
His support team is phenomenal, however. The office staff at Park Nicollet is very friendly and helpful. His nurse Dorothy is a dream come true -- a kind, talented, and wonderful nurse who is truly on your side. She answered countless questions for me and assisted me in pushing through my insurance approval in record time. I would not have been able to do this without her.
The Bariatric team at Park Nicollet is terrific. They have a structured pre-op and after-care program that has won rave reviews from patients, from me, and from my insurance company. You receive a handbook that becomes your bible over the next few months -- telling what to eat, when, and how to get your protein. They could not have made it any easier for us.
My review of Dr. Jones is that he is considered one of the best surgeons in the entire state. His surgical competence and experience are unparalled, but his bedside manner is not comforting to those who may need a little more hand-holding before going under the knife.
Dr. Jones is very friendly and personable. My impression of him only improved with time. He was very calming to me when I was in the pre-op room before surgery, as I was very scared. Dr. Jones' staff are very friendly and helpful. There really isn't anything that I didn't like about Dr. Jones. Dr. Jones and his staff make it clear from the very beginning that you must follow through with aftercare appointments and invite you to contact them anytime with questions. Their aftercare program is not exactly structured but they remind you at appointments when you are due for another and they make sure you schedule the next one on your way out. The one thing I would benefit from that they do not do is actually calling patients who are early post-op and checking in once a week or so for the first few months. I have heard other post-ops make reference to having a "distall" bypass or some other kind of bypass; I was not informed that there were different types of bypasses; I thought there was just one kind. I didn't know to ask, but I now know that I would have liked a bit more information in that area. The risks of the surgery were not sugar coated or glossed over whatsoever. They are dealth with matter-of-factly and openly. Overall, I would rate Dr. Jones and his staff a 9 out of 10. He is a wonderful surgeon and has a terrific bedside manner.