John Kelly Bariatric Surgeon M.D.,F.A.C.S.
Dr Kelly and the entire weight loss team at UMASS are amazing! I have found them all to be extremely caring, helpful and knowledgable. I am currently working on setting up a support group in Leominster and Dr Kelly has personally helped me connect with the appropriate people at the Leominster hospital o we can have the meetings there. I cannot say enough about him and could not have done this without him!
I can't say enough good things about the entire crew over at UMASS Weight Center. Everyone that I had to deal with through out this entire process was so knowledgable and thorough. I would highly recommend the UMASS weight loss program to anyone looking to have surgical intervention to improve their quality of life. My personal surgeon was Dr. John Kelly and I think he was the absolute best choice for me I would not change him for all the money in the world! Lets not forget his nurse practitioner Robin Mason who is just as stellar!
From the first support meeting I attended, I have been overly imptressed with the UMass Weight Center Staff. Very comfortable setting, paitents and providers alike are very knowledgable and supportive.
After filling out the initial questionare at an orientation meeting, I was contacted by Linda, she was able to assist me with getting a timely intake appointment and her help continued through out the pre-surgical skills classes and pre-surgical appointment with Dr. Kelly & Robin Mason,NP.
While meeting with Robin Mason, I was very impressed with her through explination of the proceedure, hospital stay & follow-up care. Dr. Kelly was also very pleasant and able to answer any questions my mother & I had.
My first impression of him was: friendly, knowledgeable, compassionate, attentive, understanding, and gentle.rnrnMy first impression of his was correct and has only grown stronger in my beliefs that he is and encompasses all these attributes and then some.rnrnHis office staff is as I expected they would be... very much like their leader and leaders. There are several physicians in the Weight Center and my experience with all the medical professionals at the office have been excellent. Everyone is friendly and very professional there.rnrnI was sad that I did not get to see him when I went in to have my staples out. I got to see his Nurse Practitioner who took out my staples and she is wonderful but, it would have been nice to see him just for a couple of minutes. I hope that I get to actually see him when I go in for my 6 week check up and my 6 month check up.rnrnHis experience in WLS is enormous and VERY successful! Listen to everything he says AND his staff. The entire group of professionals all work together as a well oiled \"machine\" of sorts in that they meet together frequently and always have the patient's best interest in everything they do. As a leader in the field he is not puffed up or full of himself. He is very humble and kind. He is trustworthy and honest. He is very helpful and when I was post op I had to call him with a question. He called me back and even though I could hear things were busy behind him, he was completely focused on our conversation and was not in any hurry to get off the phone. I felt I had his full attention as well by the answers he was giving me and he made sure that I didn't have any other questions before we were done. He also invited me to call him again if I had any other questions. I was so please and felt so glad when we were done talking.rnrnThe emphasis on aftercare is thoroughout the entire program, and not just from him. Through the four classes that we attend as participants in the program as well as at the introductory meetings and nutrition visits. Aftercare program is very structured and is extrememly important and they have developed a highly successful program that when followed as described, and taught to you, increases your odds of success exponentionally.rnrnHis nurse practitioner spent close to an hour with me and my family explaining the surgery and all that is included in the preparation, and procedure. She went over a booklet and pictures to reinforce what exactly is done. She explained to me and my family all the risks and answered all of our questions. She also had me read and sign the patient contract. This is AWESOME and I think it is a great step in committment to your health. Then Dr. Kelly came in and over 15 minutes or so re-emphasized the importance of understanding the risks involved and asked if we had any further questions and we asked a few. He was completely relaxed and focused on us... he was not looking to the door and making us feel like he was anxious to move on.rnrnI would rate Dr. Kelly with an A++ He is 100% interested in the patient and each person having a 100% successful outcome and ultimately a healthy life. And not for his numbers but for your sake.rnrnI would say that Dr. Kelly's surgical competence and his bedside manner and both great! I am so glad that I waited to have him perform the surgery! He is the best!rnrn
It's been 5 years since I started with Dr Kelly. I cannot say enough wonderful things about him and Robin Mason. Their understanding and compassion regarding their patients and the issues surrounding weight are wonderful. rnWhen I was having problems with my band, I was too scared to contact them because I thought it was my fault (AGAIN) that I was gaining weight. It was 3 years after my surgery and they contacted me because they hadn't heard from me. That followthru and support is unsurpassed.rnThe only negative I have is when I've had to meet with a different doctor due to their schedule. I haven't been satisfied with anyone except Dr Kelly or Robin Mason.