The Surgical Weight Loss Institute of Kansas City Bariatric Center
2-8-01 I went to do all the tests neede to get done before surgery. I met with Dr De La Torey...who Dr Scott and him do the surgery together. Dr D. Was AWESOME!!! He said his main job that day was to talk me out of the sugery. I know that sounds crazy; but he wanted to make sure I understood everything good and bad. I am still having it! He spent at least an hour with me answering any questions. He is a very pleasent Dr. and sincere. The Staff...Janet is the Program Director who I love...always in a hurry, first impression was great! My surgery date is 2-13-01 ..Happy Valentines day to me!!
I've actually just met w/Dr. DeLaTorre...haven't met Dr. Scott yet. Dr. D. was great...explained the procedure (RnY Lap) and prepared me for the worst, which in my case would be to have to convert to an open! (I'm a BIG baby about staples and stitches! Lap incisions I can handle.) My surgery was rescheduled once, which was kind of frustrating when you're traveling a long distance and have to take vacation time, but hopefully it was for the best!
I really enjoyed talking to the therapist that the Dr's office refered me to, and had a nice long visit with him...and yes, there were some tears involved. Janet, the office manager is very efficient, but I think they're overworking her with all the volume of new patients. She always sounds so rushed when you're on the phone with her. She's nice, though.
All in all, I'm looking forward to getting to the "other side!"
I met with Dr. de la Torre on 1/18/01 for my first visit. He is Dr. Scott's partner. He was very nice, & very informative, & gave me all the risk of surgery first, before discussing the benefits, etc. He did not appear rushed, & I didn't have to wait very long to see him. I was disapointed that they had to move my surgery date from 1/23/01 to 1/30/01, a week later than planned, & only informed me of this at this appointment, & all the arrangements had been made for my husband, sister, & myself to be off of work for the surgery on 1/23/01. The office staff was nice. I met with Janet to finish up the paperwork, discuss Insurance matters, copays etc, & also get pre-op orders. I had my pre-op tests done the same day, & the hospital staff at Crossroads Hospital was very nice, friendly, & helpful. I also met with a nutritionist, a head nurse, & pt to give me the info I need to know for after surgery care & diet.
10/31/00-Dr.'s office called and told me the doctor will be out of town and they have to postpone until after the 1st of the year. Emailed Dr. and explained that my insurance ends on 1/1/01.
11/8/00-Dr.'s office called with new surgery date. It's 12/21/00. Have lots of time to get ready for holidays before the surgery.
12/06/00-Met Dr. Scott today. Liked him from
the start. He seems very upfront and honest.
12/21/00-Surgery date. Out of surgery in 1 hr. and 10 minutes. Dr. Scott said my surgery went extremely well. He is so nice I
cannot recommend him enough.
I contacted Dr. Scotts office towards mid september 2000. I filled out the paperwork all the time telling them how big I am. They got the insurance approval and they scheduled the dates in early november. They scheduled my first visit for 12/15/00 and surgury for 1/30/01. I made my arrangements with my employer and have been trying to patiently pass the days (which seem like years).
I wound up having appendectemy done by this doctor and his associate about a week after I got the approval. That went off without a hitch and I have no problems with his skills, or bedside manor.
I received a call today from Janet (his coordinator) being advised that He refused to operate, because I was too big. He will only treat people up to 400 lbs, there was nothing they could/would do and refered me to a Dr. Egan in St. Louis (even though not more than a month ago he did operate on me.
To say I am furious, would be an understatement. Had I been advised of this to start I could have been wasting my time with another doctor. Due to this oversight of information, I have to find another surgeon, Wait another 3 months before I even get to see them, and then get scheduled for sugery. All the while, the insurance has approved the proceedure and I might have to start over after feb 1 because my boss is changing insurance companies.
My employer is ticked because I had all dates scheduled and I now have to change them. Even more so, I am angry, that after trying to be as patient as I can, I have to start all over and drag out what has already been long to the point of torment, when A simple one line placed in his info packet/ or on his wall saying we treat the fat, but not the fat- fat would have saved some frustration.
If you are under 400lbs, He would seem to be an decent doctor.
Dr. Scott and his staff are great! He recently performed a Lap RNY that was broadcast live to a Surgeon Convention in Chicago, and received a standing ovation. He is a skilled and detailed surgeon, with a good bedside manner. I also appreciate the he and his staff have taken the time to have a comprehensive aftercare program in place. It has definately helped!
Haven't met Dr. Scott yet - but will 10/26. I have attended support group meetings hosted by is program director and she seems very knowledgeable. I would encourage everyone to keep copies of their paperwork. My insurance initially denied me, and the doctors office "trashed" my paperwork . I did all my own appeal work - so now I've got approval - but the doctors office has no paperwork. I would have saved myself some trouble by keeping copies (duh). The program director informed me that they get 20 applications a day and "can't keep 'em all." That's the one thing I wish was different. I can appreciate that he's sought after and a can deduct that he is a good surgeon - but I, as any consumer - prefers the "personal" touch - I don't want to be treated like a number. I'll post more after I meet him.
Dr Scott is great and his staff and the hospital staff are wonderful. They know what they are doing and support this surgery wonderfully. They released me after my first post op visit to my local family doctor and are working with her to continue to support me and monitor me. They did it laperscopically and it was worth the drive to get it done that way. Janet is the cordinators in the office and will help you fight the insurance company and also knows what to say to prevent a fight. She got my insurance approve on the first try. Dr Scott covered all the risks prior to the surgery and ordered all kinds of tests prior to surgery to fully evaluate my health in advance. He called in a specialist becouse he found concerns about my cardiac/respriatory systems and they monitored me closly thru surgery and after. I would stress that it's worth the drive to have it laperscopially and to have the knowledge provided by a staff like this. This is to important to accept anything else. I had surgery on Wednesday, left the hospital on Friday night and began working (only about 2 hours a day) the following week. The 2nd week I went back to work full time and the soreness was gone. Dr. Scott tested completely for leaks while I was in surgery, he found one and did follow-up testing for over a week to assure it was fixed and there were no more...