Penn Metabolic and Bariatric Surgery Program Bariatric Center
I went through the entire process and was approved for surgery and offered a surgery date and five minutes before the surgery is to get started Dr. Williams comes out and looks at my stomach again and says I cannot do your surgery. You need a gastric bypass and I do not have permission from the insurance company and sent me home.
The inquiry by the Medical Board of Pennsylvania completed its investigation of my cancelled surgery and the official reason for the cancellation was insurance issues: 1:. There was a payment dispute with Medicare about not getting paid and 2: If the insurance did not pay for the surgery, Dr. Williams would have been financially responsible for all the medical expenses of my surgery.
It would have been nice to have been informed prior to arriving at the hospital and not having to wait a year and file a complaint with the Medical Board to get an answer for my cancelled surgery since I could not get it from Dr. Williams or his staff dispite many attempts.
3 people found this helpful
Kris is the only bariatric surgeon at the University of Penn hospital that my insurance allows to do the surgery. Which is fine by me, I really liked Kris! He explained everything and answered all my questions. rnMy sister is a nurse is the PAC-U at the University of Penn hospital, so he sees her often. And everytime he does I get a phone call that he is asking about me. He remembers me! He wants to know what I am doing and what else I have left to do to get this surgery done. I don't know any other doctor let alone surgeon who would do that. I feel safe in his hands.
So far his office has been incredibly helpful and professional. They helped me set up all my pre op screening and answered my million questions. rnrnHe comes off a little stern, but he is just very serious about his job. I want my doorman friendly, I want my surgeon serious - so he's perfect for me.rnrnMy surgery is next month, so I'll update more about him later.
Dr. Williams was charming and very well recommended. I spent probably only 15 minutes talking with him prior to the surgery. However, the Univ. of Penn Bariatric program provides a great deal of information to their patients and I knew what to expect. I, therefore, had very few questions for him.rnrnI was pleased with the dietary staff and their support. Again, very adequate information was provided in advance. Support groups are offered on a monthly basis and appear to be well attended.
3 people found this helpful
My first impression of Dr. Williams was being a professional and good at what he did as he was his office staff was great patient and reliable Dr. Williams emphasized aftercare to the fullest and insured me how important it really is.He came to see me first thing the morning after surgery to make sure I wasn't to uncomfortable and that my sutures were looking good in which they were I would recommend him to whoever wants a caring and nurturing surgeon who really cares about his patients and is not all about the money all of the time.
1 person found this helpful
I highly recommend Dr. Williams. He is a very well respected surgeon in his field. He is friendly and caring and appears to truly have your best interest in mind. rnrnThe staff at HUP are AWESOME!!! Everyone you meet are professional, nice, caring and personable. Everything you do at HUP is well scripted and things flow so easily. They really know what they are doing which leaves very little follow up for you to do.
1 person found this helpful
My first impression of Dr. Wernsing was 'Wow, he is so young.' The more I spoke with him the more I realized I made the right choice in surgeons. His reputation was superior to anyone I had researched in the Philadelphia area.
His manner was matter of fact but not in an abrupt way. He has a sense of humor that really put me at ease.
Regarding his staff, you could not ask for a more professional group of people to work with. Any and all questions were answered. I never felt like I was in the process on my own.
The structure of the program was well laid out and easy to follow from the first visit, through all steps necessary to be approved for surgery, right through what would be needed at home after surgery. All risks and benefits were explained thoroughly and I was encouraged to complete internet research.
With Dr. Wernsing and his staff, aftercare is a significant part of this program. Dr. Wernsing and his staff will tell you right up front that if you are not willing to make the changes necessary for success after surgery then don't waste your time or that of Dr. Wernsing and his staff. I really appreciated that candor. If I had to rate Dr. Wernsing on at scale of 1 – 10 I would have to say he rates a 10 +++ as does his staff. I never had any doubts or concerns other than some anxiety of leaving the life I led previously for the changes that would be necessary for the Gastric Bypass surgery to be successful. I express this to Dr. Wernsing and he assured me that it was natural for such feelings and helped me through those issues.
If you are looking for a physician who is surgically competent and has a wonderful bedside manner Dr. Wernsing may be the right choice for you as well. I have no regrets and I feel like Dr. Wernsing’s talents along with the assistance provided by his staff have given me a new lease on life.
1 person found this helpful
The program at University of Penn Hospital provides comprehensive care. In order to be in the program you first have to attend an information session, which if you have been a responsible patient and researched the procedure you already know... You also must not only meet with your surgeon, and get a physical from a nurse practioner, you must also meet with the nutritionist there.. they have two on staff Rachel and Cara. You also must meet with a psychologist. Everyone you meet has to sign off on your surgery, including your PCP.
1 person found this helpful
All I have to say is Dr. Noel Williams and his team took really good care of me... I met with him several times prior to my surgery and each time it just gave me more of a reassurance that he had my best interest at heart. The morning of surgery he came in to chat with me and my husband, and the next day after the surgery he came in to see how I was doing.( i was sooo shocked cause he is a busy guy...lol)
You see I was originally suppose to have my sugery in April, but I experience some complications with the anesthesia... so this time around the Surgical and Anesthesia team wanted to make sure I was good fro surgery... They did everything in there power to make my sugery a "GO"... so here I am now just shy of 3 weeks post op and feeling great... Dr. Noel Williams(my surgeon) and Dr. Asish Sinha (my ansethesiologist) You guys are the BOMB, thanks for helping me in my journey to a healthy life...
1 person found this helpful
I had a great impression from the start.I had my surgery July of 2008, my weight was 307 LBS. Today I weight 177.0.The University of Pennsylvania Hospital is rated as being one of the top 10 hospitals in the nation.Dr. Dumon and the Bariatric Surgery Team at Penn offer comprehensive medical care for morbidly obese patients before and after surgery. The expertise of professionals in psychology, nutrition, medicine, nursing and surgery are the core components of the program.