Mexicali Bariatric Center Bariatric Center
Hi, my name is Kathy and I can sum it up in one short sentance, but I will expand it. Dr. Aceves if warm, friendly, caring and very informative. He explains the whole process to you, he shows you the band and explaines how it is put in and how it works. I first met him in the lobby of the hospital as I was coming in for the surgery. He greeted me in the OR and saw me after the surgery to explain how to take care of myself and when to get the stitches out. He is great, my own doctor wouldn't even discuss this surgery with me, he wanted me to got to his weight clinic at Kaiser. I can't think of a bad thing to say about my experience while I was down there. Yolanda, Nina were great and so friendly, Earnesto was very pleasant and helpful, especially after the surgery on the way back to the airport, he was being very protective of us ladies. I was told of all the risks and I found the risk of being over weight a greater risk than that of the surgery. I found Dr. Aceves to be very competent and his bed side manner is also fantastic. I would give Dr. Aceves and his staff a great big AA+++
Having corresponded with Dr. Ungson only via email pre-op, I was anxious to meet him in person. He was just as nice, caring and sensitive as he was in his emails. A truely gifted surgeon with a top notch surgical team. The care at CIMA hospital was second to none. Some of the nurses did not speak much English, but the majority of them did.
What was your first impression of him/her?
He was very caring and knowledgeable, very approachable and sincere.
How did your impression change over time?
I was very impressed with his overall demeanor.
How would you describe his/her office staff?
Very helpful, pleasant, responsive, and caring.
What did you like least about him/her?
Wished he was closer!
What should future patients know about him/her?
He is a very competent Dr and his english is excellent.
How much does he/she emphasize aftercare?
He went over his post op diet and care carefully prior to the the procedure.
Does he/she have a structured aftercare program?
No, out of country, but does ask for follow up calls or e-mals every ten days initially then once monthly for the year.
How did he/she address the risks of surgery?
His staff e-mailed a patient guide that described the risks, an online tutorial of each procedure, and prior to surgery he reviewed again the risks.
How would you rate him/her overall? Excellent.
Which is better, surgical competence, bedside manner, or are both great? To date I would say both were great.
Very professional. None of the arrogance of most surgeons. He really cares about his patients and their well fare.
He was consistently professional and very communicative.
Wonderful nurses and surgical team.
I would recommend his services to anyone interested in this surgery. He always errs on the side of conservatism and takes extra steps to assure quality and that the outcome will be excellent.
He has a number of wonderful nurses and the aftercare nurse "Belen" was very professional, good attitude and careful.
I would rate him top notch and would recommend him to my family.
His competence and bedside manner are equally impressive.
Wow, he was so kind and made me feel so comfortable with my decision.
He explained the entire procedure, diet needs and expectations, things that "could" go wrong and why. He seems to care much more about his patients than the $$, and didn't ever act rushed or like he needed to hurry off.
His staff was wonderful (other than the 1st nurse who tried to do my IV, SHE didn't have a clue!), but he and Sergio, his private nurse came in and got the IV going with no problem at all.
He is very specific about aftercare, diet to follow and explained the fill procedure as well.
I was only under anesthesia for 40 min, the surgery was only 30, and I woke up feeling pretty darn good. All my incisions healed well and I only had a minor amount of shoulder pain to deal with. He and his staff are awesome, and his skills, I don't feel can be matched.
My first impression of Dr. Aceves was that he was soft-spoken, very knowledgeable about the lapband surgery with kind eyes.
My impression never changed.
His staff was great; all working together to give the best care to his patients.
Dr. Aceves explained everything in detail, the good, the bad and the ugly. He does offer free adjustments.
I feel surgical competence is the greater, however "bedside manners" go a long way with me.
Dr Aceves is a very caring person. He checked in on me several times every day to make sure that I was doing well and comfortable. He assigned a personal nurse to me that checked on me every hour or two. I don't think this person was a hospital staff person, but employed by Dr Aceves - I'm not sure about that, but I wouldn't doubt it.
The patient coordinators were there for me every step of the way. Each person spoke excellent English and was able to translate for me to the hospital staff. The gentleman that picked me up from the San Diego airport was very nice and gave me a little history of the area. On the return trip he even went out of his way to go to a second borderline crossing due to the lengthy line of vehicles waiting at the closest borderline.
Dr Aceves asks all his patients to check with him every 10 days after surgery. I haven't kept up with this like I should due to laziness, Christmas holidays, and out of state company. I will have to do better.
Before surgery, Dr Aceves himself spent hours with me going over the procedure, answering questions, and assuring that I knew the risks as well as the benefits of the surgery. I was given a complete written (in English) synopsis of everything that we talked about. I was also given a guideline for my diet through the first several months.
I would recommend Dr Aceves and the Mexicali Almater Hospital very highly. I went by myself, but, I didn't feel alone. I would rate the entire experience and all of the staff with a 10.
At this time I am seriously considering returning to Dr Aceves for my fills. I would like to keep in touch with the people that I met, and I was so comfortable with Dr Aceves that I really don't want to have to interview and go through the process of finding another Dr that I can trust for my fills.
Dr. Aceves explained the surgery in detail and answered all my questions to my satisfaction. His staff is wonderfully warm, caring and communication was not a problem. When I did not understand a word or their accent they were very patient about repeating what was said until I fully understood--and they were proactive about encouraging me to keep asking if I was unsure about the communication. Sergio is fluent in English and was present for before, during and after surgery to interpret for me as well as technicians and caregivers. The hospital is impeccably clean.
Before surgery, Dr. Ungson was excellent with his correspondence - answering any and all questions I had.
When I went for surgery, I found him to be a kind and caring person who proved to be a very capable surgeon. He goes to great lengths to make sure that his patients are very well taken care of and I always felt that I was in good hands.