Endohospital Bariatric Center
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My first impression of Dr. Alvarez was he is a skillful, compassionate surgeon and this impression has only been reenforced over time. His staff were delightful, personable, and would assist with any questions or problems I had. Aftercare was emphasized with written detailed instructions given that were very inclusive. If one had additional questions or had problems interpreting the written material, Susan was just a phone call away. Calls and emails were answered promptly. One was never made to feel like they were \"a bother\" and were encouraged to ask questions. I did not have any negative experiences with Dr. Alvarez, his staff or at the hospital.rnIf you expect the hospital to look like the Hyatt Regency then you will be disappointed. It was very clean and the decor was simple. The nurses were attentive, competent, and efficient. I am an RN and we could learn a lot in the U.S. from them on how to assist patients during recovery. If I have a choice between simple decor and attentive, competent staff then I opt for the attentive, competent staff. I experienced no complications post-op and was back at work the 3rd day after surgery. Dr. Alvarez exceeded my expectations in his bedside manner and is an highly competent surgeon. rnI would recommend him to my family members and I love them!
My first impression was, \"Wow, he looks better in person\". I myself work in the healthcare field and most surgeons have huge egos. But not Dr. Alvarez, he was very kind, always looking you in the eye, answering every question, and checking in at least 4 times a day. He even went out of his way to order dinner for my husband. His staff was awesome and everyone was sooo friendly. He was really good about informing us what exactly I was going to experience step by step. He also gave me his personal phone number and e-mail address and had me e-mail as soon as we got home to make sure we were okay. He went over all the medications, gave me a huge hug and send us on or way. I was kinda bummed that I did not get a picture taken with him but I was not feeling 100%. I hope to be able to see him again in Vegas for the photo op which will also give me time to lose some weight. I would rate Dr A. a 20 out of 10. I could not have asked for better care.
where do i begin?Dr.Alvarez was an angel.he was so well spoken and genuinely compassionate.he also struck me as a personell that is in love with his job and skills and not the money!!!!the hospital was well maintained,clean and spotless.the nurses and other staff always had a smile on their faces and i had no communication problems.everything went on without a hitch and he and Dr.G were happy with my progress.upon discharge,he had a briefing with myself and my sleeve sister on what to expect post op ,medication,advice and suggestions and they gave me a good feeling that everything will be just fine.....and it is!!!!He gets a 10 from me and another 10 for being such a hottie!!!!!
My first impression of Dr. Alvarez was how friendly he was and what a clear English accent he has. He made us all feel very welcome and relaxed, and during the personal consult I felt that if I had 3 hours worth of questions to ask he would have sat there for 3 hours and answered them all to my satisfaction. rnrnHis office is very modern and beautiful. The hospital is old but very sanitary and well maintained. It reminds me of a cleaner version of a VA hospital. I love everyone on his staff, including the nurses that I couldn't understand a word of what they said. I didn't have any trouble with communication. They all seem to understand pain & nausea in English. And they are so efficient at checking in that it was almost too much:) Rosy is also an excellent tour guide. rnrnThere is nothing I don't like about Dr. Alvarez. I felt very calm and taken care of with him. He has a sweet, caring nature. It's almost as if he's a big brother trying to help his sibling get a better, healthy life. rnrnHe was very thorough with the aftercare instructions. What has impressed me the most is that he provided me with his personal email and phone number to contact him anytime I need to or just wish to update him. I've been gone from Mexico for 5 days and we've corresponded at least once a day just so he can stay informed with how I'm feeling, etc. rnrnOverall, on a scale of 1 to 10, he is off the chart. That is typically cliche, but it's the truth. I had a lot of fear before going to Mexico but as soon as I had my consult with him I knew I couldn't be in more capable hands than his. His surgical competence is outstanding, but his bedside manner can't be beat.rnrnOne other thing I'd like to mention is my husband's experience with Dr. A. My mother traveled with me as my husband is in the US Army stationed in Korea. I didn't talk to him for a day or so after surgery because I was so tired. When I finally did speak to him he mentioned Dr. Alvarez calling him. I didn't know what he meant, and he explained that while I was in recovery, Dr. A went to my room to tell my mother how I was doing. Then he called my husband so he could speak to him as well. That is my favorite thing about Dr. Alvarez. He has unending compassion for his patients and their families as well.
Dr. Alvarez is fantastic. The first time I met him all my jitters and nervousness about surgery went away! His office staff could not be anymore helpfull and or kind! They always jump to answer your questions and make sure you are fully prepared for whats to come next. I have yet to find anything about my experience to complain about. Dr. A and his staff even made the travel portion of my experience pleasant and stress free! rnrnDr. A covered all of the details so that I could understand them and covered all the concerns of my husbands as well. I would recommend him to anyone and have to many already! rnrnThe only thing I can say Ias a down side to my experience is that I wish I was able to see Dr. A for my after surgical care (band fills etc...). If he were closer I would rather have him care for me following surgery...but sense he is not his staff helped me find a very convenient alternate doctor. As I said before his staff has always been right there to help me with what ever I need!rnrnThere is no doubt in my mind that I made the right decision. Dr, Alvarez and his staff is one of the best things that has happened in my life!
Everyone treated me with the upmost respect and care during this BIG decision. If I needed anything or had a question about any step, then the staff was there to help. I highly recommend Dr. Guillermo Alvarez and his facility to help any family member or friend.
Ihad a Inamed band originally placed by Dr. Jose Rodriquez. Dr. Rod was a very good surgeon and I was very happy with my services. rnrnHowever, I went to a fill doctor here in the stated by the name of Dr. Maese and he got my band too tight causing me to throw up and damage my stomach.rnrnI went to Dr. ALVAREZ in Piedras Negras, Mexico for band revision on Monday, July 21, 2008. My neice had previsously had lap band with Dr. Alvarez. I was so impressed with Dr. Alvarez. His staff all speak english and were very professional. The hospital was as nice and well equipped as any I have been in here in the states. Dr. Alvarez was extremely accomodating as I drove to Mexico alone and needed to park my vehicle somewhere while in the hospital. He even asked me to e-mail him as soon as I got home to make sure I made it okay. My revision surgery went so well. I didn't even need to take any pain medication. rnrnI am so impressed and happy with Dr. Alvarez I would be honored to recommend him to anyone considering bariatric surgery.
7/5/08-Update!rnrnThanks to the \"A\" team, I was successfully sleeved. Dr. A was highly committed to making sure that my surgery be successful.rnrnAs a former lap bander, I had a tremendous amount of remaining scar tissue, which made the operation extra difficult. Dr. A is tremendously skillful and he dedicated additional time to remove the damaged tissue.rnrnThere are many people in the states who arernhesitant to have surgery outside the U.S. I understand; my family was uneasy when I first visited Dr. A in February. What I have discovered is that the U.S. may be familiar, but it doesn't guarantee that a doctor is competent, or kind, or committed to improving your life.rnrnMy biggest wish is that I could have Dr. A as my permanent Dr. He has set the bar for how to respect and partner with a patient!rnrnRating: scale of 1-10, a 20!rnrnrnrnrnrnrnrnrnrnrnrnrnrnrnrnYes, I know. rnrnAnother Dr. A fan. rnrnWords do not adequately describe my medical and personal experiences with Dr. A and his incredible team. As the daughter of a biochemist and a pharmacist, I am very astute from a medical perspective. I review the medical journals on a regular basis. I look for every possible scenario and study every possible outcome. A medical geek.rnrnDr. A and his team treated me as if I were the only person in the universe. God has truly gifted this Dr. with a rare mixture of surgical competence, compassion, charm, and love for others. I was afforded a level of dignity as a human being that NO OTHER MEDICAL PROFESSIONAL has ever offered me, in the U.S. and otherwise.rnrnI will return to get my sleeve with Dr. A on 7/5/08. I cannot wait to see mi familia again!rnrnrnrn
Extremely user-friendly for both patient & accompanying family member/friend.rnThe only down-side was that the private bathroom attached to the patient room was not air conditioned & prohibitively hot. All other aspects of the surgery & overall experience were faultless.
