Geary Community Hospital Bariatric Center

-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, June 11, 2001 10:03 AM
To: [email protected]
Subject: Geary Bear Awards


Dear Ms. Platt,

Thank you for returning my call so promptly. I was blessed to have been a
patient at Geary Community Hospital from 4/23/01 through 4/28/01. I had a
RNY Gastric Bypass performed by Dr. Charles S. Bollman. I would like to
acknowledge your fine staff at Geary.

Of course, there is no other like "my" Dr. Bollman and his nurse, Eileen.
I want to make my famous home-made salsa for Dr. Bollman, but my tomatoes
are ripened yet; so, I may have to think of something better. Maybe one of
those wild Hawaiian shirts he likes. :)

During my ICU stay, if I so much as twitched an eye, a CCRN was at my side.
I never felt I was in any pain and all my needs were immediately met. Those
beds in ICU are awesome.

My biggest concern is I may have forgotten to write down someone's name to
let you know about your fine staff. All the aides were wonderful to me.
People spoke to me when I would take my daily walks down the hall. I could
go on and on.

The nurses answered all my questions. Sister Anne rubbed lotion on my feet
and neck. One nurse was assigned to the second floor after she took care
of me in ICU, but called me from her shift later to see how I was doing. I
mean I have never been so pampered and cared for.

My blood sugars before I came to Geary on 4/23 were running in the high
500s, 552 to be exact. I had been hospitalized two times in Wichita for
out of control blood sugars and dehydration. That, more than the weight
loss, was why I chose to have this surgery. I am down from four injections
to two, a total of 24 units total. My readings are consistently under 120.
Fasting is below 100. I have lost 32 pounds in 6 weeks.

I wanted to write a special word or two about Patty Maycroft, the Program
Director for the
Liv-Lite Program. She is just too awesome. How she keeps her cool and
composure with all of us bugging her daily with questions about our
insurance approvals beyond me. She had my insurance approval within three
weeks. She made me feel like I was her only client.

At the support group meetings, she is sincerely glad to see each one of us.
I just love her to death. She makes everyone
feel special. Her voice mail must be bogged down everyday; but she
always,always will call you back.

Thank you for having such a fine, professional like Patty on your staff in
charge of this program.

In closing, I work for Via Christi Health System in Wichita, Kansas, and
have been in our hospital two to three times, but I am sad to say there is
no comparison to the compassion and care I was shown at Geary. Please
relay my heartfelt appreciation to your wonderful staff.

Bollman, Dr. Charles S.
Small, Eileen
Stevens, Dr. Scott B.
Smith, Karla
Roesler, Sheila
Wilson, Pam
Lochamy, Dr. Richard
Maycroft, Patty
Leonard, Mark
Harlow, Barb
Spencer, Marilyn
Thibodeaux, Candi
Hurner, Diana
Evans, Mary
Thibodeaux, Jeremy
Collins, Shantee
Dahm, Johnathen
Holding, Candi
Togia, Insuk
Pulmonary Staff
Preadmission Staff
Sister Anne


Again, thank you,

Lyn Osburn



Lyn-
What a wonderful thank you note. If it's okay with you, I'll print it in
our next Staff News, which is an internal newsletter that goes to all the
employees and doctors. I'm so pleased that you are doing so well and were
happy with the service you received.

By the way, I checked our hospital web site and my e-mail address was
correct. Where exactly do you remember seeing that it was
[email protected]??? I can't find it to change it. Any help would be
appreciated.
Cyndy Platt, Director of Medical Staff Development
and Public Relations
Geary Community Hospital
Junction City, KS 66441
[email protected]
www.gchks.org
785*762-5140, ext. 4123# : work tele.

I met with Dr. Bollman for the first time yesterday. And my husband and I both feel very confident in his skill. He also didn't hurry us and we were told we were to take all the time we needed with him to get all our questions answered. He was very thorough. When we left his office we were well informed of our pre-op preperations as well as my post op care.
The surgery was explained in detail, as well as any risks or possible complications involved. I also met with a dietitian who explained my diet porgressions as well as all I would be needing after I first get home so I would be prepaired. I was also told they would be available to me whenever I needed help with anything.
Dr. Bollman told me that my results would depend on my care of my new stomach as well as my following the proper diet plan for optimun nutrition. He appeared to be very compassionate and very candid, which I fully appreciated!
When we left there both my husband and I felt much more confident about our choise of this surgery. And we truly felt the staff was friendly and helpful and determined to help us come away with all the information we needed to be prepaired for what is to come.

I am not impressed with their manners on the phone. Don't know if I'll try elsewhere at this point. I'm kinda bummed out.

Later...in all fairness I have to say that I've heard nothing but good things about this doctor and his office staff. After looking at the web site again I have decided that I was talking to some suit from the Liv-Lite main office. I think I will call their office directly on Monday and see if I get a better response.

I have yet to meet the surgical team. At this point, I take the MMPI test (psych exam) tomorrow (April 4th). Then it will be sent to the surgery staff, then they decide whether I can have the surgery or not! I pray it all works out! I really want to have this done! There is another surgeon who works with Dr.Bollman, his name is Dr.Stevens, they work as a team! I meet them in June, for my consultation. I have heard lots of good things about them though!

My first impression of Dr Bollman was that he is very tall! I was very pleased with Dr Bollman. He was very infromative and explanatory about the surgery. His staff is just wonderful. Everyone is so nice and helpful! I've heard nothing but good things about Dr. Bollmans knowledge and staff.