Spectrum Health Medical Group Lakeshore Bariatric Surgery Bariatric Center

So far so good. Dr Schram is very personable.
Surgery went well. We even liked the fact that
he led a prayer with my wife and I before wheeling
us both to surgery. Have had alot of post op questions
for the staff and they are always willing to help
and find an answer. The care at the BTC which is
located at North Ottawa Community Hospital in Grand
Haven, Michigan. The nursing care was fantastic.
I am in the health care field and can tell when things
are being done, and they did everything right. The discharge
plan and after care again is fantastic. We have had several
calls from the dietician to follow up on our eating
plan.

Very informative and friendly. Staff also
were nice and answered all questions.

Professional, did not rush me and freely answered all of my questions. His office staff was great very friendly and the fact that several of them had had the surgery was very reassuring. His nurse I found to be the most helpful, she shared her experience with me. I did feel a little frustrated with the insurance/surgery schedule dept. as they did not return my calls. I spoke to the supervisor and she took great care of me. All in all, I am very pleased with my experience. I will update you after surgery, hopefully I will still be a happy camper.

I have not had the chance to meet with Dr. Richards. I have everything ready except for my phyc evaluation 11/20. I am transfering from BTC in Holland MI. They were out of my Net-Work, but I recieved a out of Network waiver. This whole insurance thing is very confusing for me. I really felt that BTC were dragging there feet. I had a million questions regarding my insurance and how much I would pay out-of-pocket, I was never given a direct answer. I just felt they should be more up-front with Insurance issues.
11/25/01
I have once again changed my mind. I have decided to go with Dr. Schram from BTC. Dr. Richards nurse felt I would need 6 months to 1-years of counseling before WLS. I can not wait that long. Although I would like to have laperscopic. I meet once with Dr. Schram and he seemed very nice and concerened.

My first impression of Dr. Schram was that he was caring and compassionate. I still have that opinion of him.
His office staff was friendly and as some of them had already been through the surgery they were very understanding.
I haven't found anything that I didn't like about Dr. Schram. I was very touched when he came into pre-op and said a prayer with my family and me.
After care is stressed very much. As Dr. Schram is a part of the Bariatric Treatment Center, all patients get detailed nutrition and care instructions.
During the initial consultation Dr. Schram went over all of the risks and side effects with me. I was informed of everything that was going to happen to me before , during,
and after surgery.
Iwould rate Dr. Schram as excellent. His surgical competence and bedside manner were both great.

I had to change dr due to insurance. Saw Dr Schram Yesterday and he was very nice and attntive. He answered my questions and even though he has been doing this surgery since Feb I feel very confident about his skill and knowledge. My husband feels the same way.

I had my consultation with Dr. Schram last week. He seemed very nice, compassionate and knowledgeable. I also met with Jessica, from his staff, who had surgery last November. She went over all the details of surgery and also answered questions I had. Both were very helpful and did not rush us at all.

Just moved to Dr. Schram this week. He is able to do the surgery much quicker than Dr. Scholten. I am currently unemployed so it is time now to get this done. His office is new and his employee's all have had the surgery. They really seem to care a great deal.

Dr. Schram was very friendly, only spoke to him a little bit. Am looking forward to a long friendship:)