"I had originally met with Dr.Fiallo in June 2001. I immediately like him, he is well spoken, with a focus on you the patient. For a surgeon he has a marvelous bed-side manner. When I finally convinced my family that WLS was my only option, I went back to him. Again he is very focused on you and your needs. He explains the various options and listens to your questions and concerns. I was very impressed that he spoke of those patients that did not do well. He explained why they did not do well and he took responsiblity for making sure that patients are informed about the good, the bad, and the ugly of this operation. Hearing what he said helped me cement my decision to have the surgery. I chose to go to Mercy Hospital in Springfield and he encouraged my decision.
Dr.Faillo is associated at Mercy with their Mercy Comprehensive Weight Loss Management Group and he sent me to them. Dr.Faillo's office is pleasant and well run. No long times waiting which I find impressive. His personal nurse is Cheryl. She is fantastic and knows what tests, forms, insurance stuff must be taken care of before the surgery can take place. This care on her part helped relieve my stress in making sure that everything was done. You just KNEW that Cheryl would be taking care of business.
All in all I am thrilled that I had the surgery and that I chose to go to Pioneer Surgical Associates, specifically Dr.Faillo"
